Technical Lead

Shape the future of compliance engineering through technical leadership, scalable architecture, and continuous platform evolution. Deep expertise in .NET/C#, Azure Cloud Services, distributed systems, event-driven architecture, and modern engineering practices. Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office. Start your adventure with Zip As our Tech Lead Engineer – Compliance, you'll shape not only what we build, but how we build it, how it scales, and how it evolves. Working at the intersection of architecture, execution, and engineering strategy, you'll partner closely with Product, Engineering, and Architecture leaders to guide technical direction, navigate complex trade-offs, and deliver scalable, resilient solutions that support both business growth and regulatory compliance. With reduced sprint allocation, you'll focus on high-impact technical initiatives that improve our platform, engineering practices, and long-term technical strategy. About the Team The Compliance team builds the platforms, services, and workflows that power critical compliance capabilities across Zip while creating seamless customer experiences. We modernize compliance systems, automate operational processes, and deliver secure, scalable solutions that enable the business to move quickly while meeting evolving regulatory requirements. We also embrace emerging technologies, including AI, where they improve engineering productivity and operational efficiency. Our platform is built primarily on: .NET / C# Azure Cloud Services Event-driven architecture with DDD and CQRS Secure authentication and tokenization Dynatrace for observability Third-party financial integrations, including NetSuite Our systems are designed to be financially accurate, resilient, observable, compliant, and backward compatible for merchant-facing integrations. Interesting problems you’ll get to solve Partner with Product and Engineering leaders to define technical direction and delivery sequencing that maximize business impact. Drive engineering strategy for the Compliance domain, balancing product delivery with long-term platform evolution. Lead platform modernization initiatives, proof of concepts (POCs), and architectural improvements in partnership with Architecture and Infrastructure teams. Define and evolve engineering best practices across testing strategies, including contract testing, integration testing, and event validation patterns. Design scalable, resilient distributed systems using .NET, Azure, Domain-Driven Design (DDD), CQRS, and event-driven architecture. Validate architectural decisions using performance data, traffic projections, and operational benchmarks while designing for resilience and predictable scaling. Advance observability and operational excellence by improving telemetry, monitoring, alerting, service reliability, and engineering visibility through Dynatrace. Drive cost-aware engineering decisions that improve platform efficiency without compromising reliability or customer experience. Evaluate emerging technologies, including AI-assisted engineering practices, to improve developer productivity and platform scalability. Champion technical excellence by improving engineering documentation, reducing knowledge silos, and fostering a culture of continuous learning through design reviews and technical mentorship. Mentor engineers through design reviews, technical coaching, and knowledge sharing to raise engineering standards across the team. Partner with Product Engineering, Architecture, Risk, Finance, and Infrastructure teams to deliver secure, scalable, and future-ready compliance solutions. What you’ll bring to the team 12+ years of backend software engineering experience, including at least 3 years in a senior technical leadership role. Deep expertise building distributed systems using .NET/C#, Azure Cloud Services, Domain-Driven Design (DDD), CQRS, and event-driven architecture. Proven ability to define technical strategy, influence architectural direction, and lead platform modernization initiatives across multiple teams. Strong understanding of financial and transactional systems, including order lifecycle, refunds, reconciliation, accounting integrations, and backward-compatible APIs. Experience improving observability, operational excellence, and infrastructure efficiency using Dynatrace or comparable monitoring platforms. Demonstrated ability to make cost-aware architectural decisions while balancing scalability, reliability, and maintainability. Proven experience mentoring engineers and elevating engineering standards through technical leadership. Experience leveraging AI-assisted development tools to improve software delivery and engineering productivity. Clear alignment with Zip’s core values Preferred: Experience in fintech, payments, or other regulated industries. Preferred: Experience defining testing strategies and contributing to service reliability and SLO initiatives. What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: Flexible working culture Incentive programs Unlimited PTO Generous paid parental leave Leading family support policies Company-sponsored 401k match Learning and wellness subscription stipend Beautiful Union Square office with a casual dress code Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $180,000 - $195,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. *Please note that visa sponsorship is not available for this position. If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do. I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program. #LI-Remote Before you apply, give Zip a try -> rebrand.ly/check-zip-out Zip participates in the federal government’s E-Verify program