Process Improvement Lead Analyst Vice President
$93.44k - $140.16kCitibank (Switzerland) AG
- # Process Improvement Lead Analyst Vice PresidentApplyremote type: Hybridlocations: San Antonio Texas United States: Irving Texas United States: Sioux Falls South Dakota United States: Tampa Florida United Statestime type: Full timeposted on: Posted Todayjob requisition id: 26939160The Process Improvement Lead Analyst is a senior-level position responsible for leading the end‐to‐end design, execution, and delivery of dispute modernization initiatives through the implementation of emerging technologies, including AI/ML, Robotic Process Automation (RPA), and Business Process Management (BPM) solutions. This role acts as the business architect and focal point for multiple Dispute transformation initiatives, owning delivery from business needs identification through implementation, testing, validation, and change management. The position partners closely with Operations, Technology, Risk, Compliance, and other cross‐functional stakeholders to ensure solutions are aligned with operational, regulatory, and organizational objectives and deliver measurable, sustainable outcomes.Responsibilities:* Lead the end‐to‐end implementation of emerging technology solutions (AI/ML, RPA, BPM, advanced analytics) across the Disputes organization.* Translate operational, regulatory, and organizational objectives into clear technology transformation roadmaps and business requirements with defined milestones, KPIs, and tangible business outcomes.* Serve as business architect for the Dispute organization, ensuring solutions are scalable, compliant, and aligned to enterprise strategy.* Drive continuous improvement by identifying opportunities to automate, digitize, and streamline dispute processes.* Act as the primary liaison between business operations and technology teams, ensuring requirements are clearly defined, prioritized, and delivered as intended.* Experience leading transformational efforts through automation of manual processes leveraging BPM, RPA or PLM applications* Experience performing end-to-end gap assessments, thorough root cause analysis and formulating recommendations to address findings* Perform User Acceptance Testing and platform rollouts* Serve as technical authority for an area within the business providing advice and counsel related to the technology or operations of the business as well as provide operational assistance* Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services* Communicate regularly with all Operations teams and departments* Analyze existing operational processes and apply creativity to complex situations, as needed* Has the ability to operate with a limited level of direct supervision.* Can exercise independence of judgement and autonomy.* Acts as SME to senior stakeholders and /or other team members.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.* Proven track record leading complex initiatives and setting direction on execution of transformational efforts* Ability to collaborate and partner with cross-functional teams to obtain proper buy-in prior to implementation of initiatives* Coaching and mentoring skills to develop less-experienced teammates* Effective communication skills to report health status and progress of initiatives to senior leadership teams and stakeholders* Strong analytical skills to perform business modeling and data model analysesQualifications:* 6-10 years of experience* Demonstrated experience leading large-scale business process improvements or business modernization efforts to include the implementation of emerging technologies, business architecture/design business modernization or automation initiatives.* Strong understanding of dispute, claims, or financial operations and associated regulatory requirements.* Proven ability to work across business and technology organizations and influence without direct authority.* Demonstrated problem-solving and decision-making skills* Consistently demonstrates clear and concise written and verbal communication skills* Knowledge of Reg E, Reg Z, UDAAP, Network Rules (VISA, Master Card, NACHA) are a plus.* Knowledge of PEGA preferred but not requiredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------## **Job Family Group:**Operations - Core------------------------------------------------------## **Job Family:**Operations Support------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Primary Location:**San Antonio Texas United States------------------------------------------------------## **Primary Location Full Time Salary Range:**$93,440.00 - $140,160.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------## **Anticipated Posting Close Date:**Jun 16, 2026------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*
- J-18808-Ljbffr Citibank (Switzerland) AG
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Process Improvement Lead Analyst Vice President in San Antonio, TX vacancy
$117k - $126k
...Computer Science and a minimum of five years of relevant experience. The ideal candidate will conduct analyses, develop solutions, and improve practices related to environmental programs. The role offers a salary range of $117,000 - $126,000 and requires security clearance....Process improvement- ...Vice President of Operations About the Company Pioneering organization... ...President of Operations to lead and scale day-to-day... ...performance, staffing, systems, and processes, and will be instrumental in... ...compassion, and continuous improvement. Key responsibilities for...Process improvement
- ...Vice President of Accounting and Finance About the Company Accomplished... ...standards. The role also involves leading the annual budgeting and forecasting processes, providing executive oversight... ..., and driving process improvement and scalability through systems...Process improvement
- ...Vice President of Finance About the Company Emerging consumer brand... ...Vice President of Finance to lead its finance and accounting function... ...financial infrastructure, improving visibility into margins and... ...finance systems strategy, process improvement, and be instrumental...Process improvement
- ...Vice President of Human Resources Our client located in San Antonio, Texas... ...with organizational goals Lead organizational change... ...including growth, restructuring, and process transformation Ensure full... ...to streamline workflows and improve efficiency Design and...Process improvementCasual workWork from home
Frontline Source Group - Nationwide Staffing & Executive Sea...
San Antonio, TX2 days ago - ...Vice President of Finance About the Company Rapidly growing healthcare... ...will be responsible for leading corporate accounting,... ...includes strengthening close processes, internal controls, and financial... ...restructuring, operational improvements, and cost discipline initiatives...Process improvement
$114.08k - $218.03k
...special and impactful. The Opportunity As a dedicated Business Process Owner Lead, you will lead planning for highly complex processes... ...and capabilities with business needs to materially change and improve business performance. Serve as strategic advisor bringing diverse...Process improvementWork at officeRelocation packageFlexible hours- ...Vice President of Financial Planning & Analysis About the Company... ...dispute management business process transformation building applications... .... They must be adept at leading a team, building and... ...performing team and drive process improvements to support the company's...Process improvement
- ...Vice President Of Regional Operations Core Linen Services is a leader... ...and hospitality laundry processing services around the country.... ...consistency across all facilities. Lead, coach, and develop plant... ...to drive continuous improvement. Oversee fiscal performance...Process improvementContract workTemporary workWork at office
CORE Linen Services
San Antonio, TX1 day ago - ...Vice President Atlas Healthcare Partners exists to form strategic partnerships... ...operations and performance improvement initiatives across their... ...organization. Independently leads teams of peers and... ...access, revenue cycle, and process improvement projects across...Process improvementWork at officeLocal area
Atlas Healthcare Partners, LLC
San Antonio, TX2 days ago - ...Associate Vice President, Financial Systems (Workday Financials) About the Company Globally... ...deep technical knowledge in business processes, calculated fields, reporting,... ...integrations, automation, and process improvement initiatives. The candidate must be a strategic...Process improvement
- XPEL, Inc., located in San Antonio, TX, is seeking a skilled Process Engineer focused on thermoplastic polyurethane (TPU)... ...manufacturing and statistical analysis. This position involves leading process improvements and working collaboratively across teams. #J-18808-Ljbffr...Process improvement
- ...environment. Position Summary The Process Assurance Analyst is an individual contributor role... ...direct ownership of process design or improvement initiatives. Key Responsibilities... ...Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy...Process improvementFull timeLocal area
Marathon Petroleum Corporation
San Antonio, TX10 days ago - A consulting firm is seeking a Business Process/Operational Analyst to lead analytics projects aimed at improving customer satisfaction. Candidates should have a strong background in operational analytics, process improvements, and data visualization. This role offers remote...Process improvementRemote job
- A leading healthcare consulting firm is looking for a Business Process Analyst in San Antonio, TX. This role includes analyzing customer feedback data, driving strategic initiatives, and implementing process improvements. Candidates should possess a Bachelor's degree,...Process improvementFull timeContract work
- Freeman seeks an Operations Process Analyst to enhance operational excellence through process improvement. This role, requiring a Bachelor's degree, focuses on analyzing and optimizing processes while collaborating with cross-functional teams. The candidate should have...Process improvementWork at office2 days per week3 days per week
- ...Consulting Solutions, LLC is seeking a Contracts & Rebates Analyst in San Antonio, Texas. This role involves reviewing customer... ...strong Excel skills. You'll collaborate with various teams to support process improvements. #J-18808-Ljbffr Stellar Consulting Solutions, LLCProcess improvement
- ...Senior Program Analyst NetImpact Strategies is seeking a Senior Program Analyst to join... ...decision-making and operational improvement. This role requires the ability to perform... ...quantitative data related to agency programs, processes, and healthcare operations. Analyze...Process improvementTemporary workLocal areaImmediate start
NetImpact Strategies
San Antonio, TX3 days ago - ...Description Description Studies organizational processes and operations and develops quality and efficiency improvements. Responsible for evaluating internal processes... ...and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction...Process improvement
HOLT Group
San Antonio, TX11 days ago - ...currently recruiting for a Vice President of Accounting who is responsible... .... The VP of Accounting leads accounting teams across multiple... ...planning, and profitability improvement initiatives. Develop and... ...company functions. Systems, Processes & Continuous Improvement Oversee...Process improvementLocal areaRemote work
- ...HRIS, People Analytics & Compensation Analyst At Spurs Sports & Entertainment (SS&E)... ...System (Dayforce), people data and reporting processes, and compensation programs. This role... .... Collaboration & Continuous Improvement Partner with People & Culture, Finance...Process improvementContract workFlexible hoursAfternoon shift
Spurs Sports and Entertainment
San Antonio, TX15 days ago - A leading workforce solutions provider is seeking a Business Analyst III in San Antonio, TX. In this role, you will collaborate with internal partners to define business needs and translate them into system requirements. You will enhance solutions, support project deliveries...Contract work
- Overview Business Process/Operational Analyst role at MillenniumSoft Inc. Position: Business Process/Operational... ..., overall satisfaction) Process improvements with quantifiable impacts (e.g., %... ..., cost avoidance) Responsibilities Lead and contribute to people, process,...Process improvementContract workRemote workMonday to FridayShift workDay shift
- HOLT Group is seeking a Process Improvement Specialist in San Antonio to enhance organizational efficiency through analyzing and improving internal... ...Bachelor’s degree and at least three years of experience in leading Process Improvement projects. Strong communication and...Process improvement
- Business Analyst (IT / Business Systems) Overview The Business Analyst serves as the bridge... ...requirements, analyzing business processes, documenting solutions, and supporting testing... ...to evaluate existing systems, identify improvement opportunities, and help implement...Process improvement
- Join to apply for the Business Process Analyst role at MillenniumSoft Inc Level Of Experience... ...ratings may be called out), Process improvements with quantifiable impacts (% improvements... ...supports the GCS organization through leading and contributing to people, process,...Process improvementContract workFlexible hoursDay shift
- We are currently looking for a Contracts & Rebates Analyst to join a leading healthcare/medical device organization. Key Responsibilities... ...Maintain contract tracking systems and reporting logs Support process improvement and reporting automation initiatives Required Skills...Process improvementContract work
- Job Title: Analyst 3, Bus Mtrcs/Analytics Job Location: San Antonio, Texas Duration: 12 Months Work Environment: On site... ...Collaborate with Offer development team to initiate business process continuous improvement activities, conduct root cause analysis, determine error...Process improvementContract workFlexible hours
- ...Quality Analyst, Sr Build an Aviation Career You're Proud Of At StandardAero,... ...activities of the business unit in order to improve the processes, procedures, methods and materials... ...in Internal and External Audits, leading and participating in incident investigations...Process improvementTemporary workWork experience placementFor subcontractorWork at officeWorldwideFlexible hours
- ...operating system patches, security improvements, hardware upgrades, Projects... ...Release Management strategic process and ensures all procedures... ...of one (1) year in a Project Analyst, Project Coordinator, or... ...manage all release activities. Lead and co-ordinate the Go-Live...Process improvementMonday to Friday
Y&L Consulting, Inc.
San Antonio, TX2 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Process Improvement Lead Analyst Vice President. Be the first to apply!
Related searches
- process lead San Antonio, TX
- business process analyst San Antonio, TX
- process analyst San Antonio, TX
- vice president of application development San Antonio, TX
- vice president digital media San Antonio, TX
- vice president technical operations San Antonio, TX
- vice president internal communications San Antonio, TX
- vice president data analytics San Antonio, TX
- vp internal audit San Antonio, TX
- vice president corporate communications San Antonio, TX