Consumer Loan Underwriting Manager

Job Description

Job Description

Credit Union 1 is seeking a Consumer Loan Underwriting Manager responsible for overseeing the daily operations, performance, and quality of our consumer underwriting team. This position ensures that loan decisions are accurate, consistent, and compliant with the credit union's lending policies, regulatory requirements, and risk standards, reflecting our commitment to doing what's right for our members and organization. The Manager conducts monthly underwriting audits, monitors loan trends, and works closely with the VP of Consumer Loans to evaluate lending performance and recommend adjustments to underwriting practices. Through leadership that is driven by care and invested in community, this role supports team development, collaboration, and responsible lending practices. This role requires strong leadership, sound judgment, and a comprehensive understanding of consumer lending.

This position is based out of our Abbott Headquarters' (1941 Abbott Rd.) and is open to a Hybrid work schedule with the availability to work on-site, weekly.

Pay Range: $88,819 - $133,513

In line with our salary administration policy, starting base salaries for new hires typically fall in-between the minimum and midpoint of the designated pay range.

ESSENTIAL JOB FUNCTIONS:

Leadership and Staff Development:

• Provide direct supervision, coaching, and support to the consumer underwriting team.
• Monitor individual and team performance to ensure adherence to lending policies, service standards, and regulatory requirements.
• Identify training needs and assist in developing staff competencies and professional growth.
• Foster a collaborative, accountable, and member‑focused work environment.

Loan Quality Review and Trend Monitoring:

• Review loan files to ensure accuracy, consistency, and compliance with internal guidelines and applicable regulations.
• Monitor approval and decline patterns, portfolio performance, and risk indicators.
• Identify emerging trends or issues and escalate concerns to leadership as appropriate.

Audit and Compliance Oversight:

• Conduct monthly underwriting audits for each Underwriter.
• Document audit findings and provide timely, constructive feedback.
• Collaborate with staff and leadership to implement corrective actions and ensure ongoing compliance.

Policy and Process Support:

• Partner with the Vice President of Consumer Loans to evaluate lending performance and recommend policy or procedural updates.
• Assist in the development, revision, and communication of underwriting guidelines, procedures, and training materials.
• Ensure consistent application of lending policies across the underwriting team.

Reporting and Communication:

• Prepare and maintain reports related to underwriting trends, audit outcomes, and portfolio quality.
• Present findings to leadership and participate in discussions related to lending strategy and operational improvements.
• Maintain accurate documentation and ensure timely dissemination of relevant information.

QUALIFICATIONS:

Education and Experience:

• Associate or bachelor’s degree in Business Administration, Finance, or related field, or equivalent combination of education and experience.
• Minimum of five (5) years experience in consumer lending or underwriting; supervisory or audit experience preferred.
• Strong knowledge of consumer lending regulations, credit analysis, and risk management principles.
• Experience working with indirect lending or dealer networks preferred.
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).

Skills and Abilities:

• Demonstrated leadership and team‑building capabilities.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail and commitment to accuracy.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong relationship‑building and negotiation skills, particularly with external partners.

BENEFITS AT CU1:
At Credit Union 1, we believe in life balance, which means supporting our employees both at work and when away. Eligible positions enjoy a comprehensive benefits package designed to promote overall wellbeing- financially, professionally and personally.

Health & Wellness
Credit Union 1 offers employees multiple medical plans to choose from, including PPOs and HSA-qualified plans, as well as dental, vision, and services to support overall mental and physical health.

Financial Security
Employees and their families are supported in life planning with employer-paid life insurance, disability coverage, and AD&D coverage. Voluntary plans are offered to cover critical illness, accidents, and hospital indemnity expenses. Employees participate in 401(k) retirement plan with company matching contributions and profit-sharing contributions.

Additional benefits support our employees' lifestyle and family, with generous paid time off, access to CU1's accredited early learning center in Anchorage, Alaska, employee loan and mortgage discounts, education assistance, volunteerism and community engagement opportunities within the communities we serve.

Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.

Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.

Thank you for your interest in the opportunity with Credit Union 1!

Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.

EEO Statement: Credit Union 1 & MAC provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

E-Verify Statement: Credit Union 1 & MAC participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at View phone number on ziprecruiter.com or dhs.gov/e-verify.com