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Bilingual Customer Service Rep

$18 per hour

Express Employment Professionals Defunct

Customer Service RepIrving, TX$18+ /hr. (DOE)Growing company in Irving, TX is looking for an experienced Bilingual (English/Spanish) Customer Service Representative to join their successful team.Duties include but are not limited to:Answering Inbound Phone CallsProviding Outstanding Customer ServiceHelp/Assist and work with Dealers/CustomersData EntryWrite up and log new ordersProvide Basic pricing/quotes and stock availabilityFollow-up on and log contact information for orders available for pick-upAnswer e-mail CommunicationProblem Solve by listening and coming up with solutions or helpAble to work in group/team settingBring Energy and excitement to each interaction/phone-callSchedule: Monday – Friday, 8am – 5pm, this could change at times depending on workload and warehouse needs as well.Desired qualities:Self-motivated individualFast learner- Job will be more on the job training versus computer trainingMulti-tasker- Be able to answer phones, emails, and walk-in customersOutgoing personality- We need someone that isn't shy to speak with customersDependability- Always on time and ready to work. Attendance is important so no late or calling outBilingual- proficient in English and Spanish since there is a influx of both languages in this sales centerActive Listener- Be able to listen and understand the different product and customer needsProblem solver- There will be times to make judgment calls on assistance within and above their knowledge level.Compensation: $18+ DOEAttire: Business casualResumes go to View email address on click.appcast.io

Vacancy posted 1 day ago
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