Senior HVAC Service Technician

Job Description

Job Description

Webster Air Conditioning & Heating, Inc. is seeking an experienced, dependable Senior HVAC Service Technician who can independently diagnose, repair, and maintain residential and light commercial comfort systems. We value accurate troubleshooting, quality workmanship, professional customer communication, and thorough service documentation.

Key Responsibilities
• Diagnose, troubleshoot, service, and repair split systems, heat pumps, furnaces, rooftop/package units, and related equipment.
• Identify electrical, mechanical, refrigeration, airflow, and control issues; determine root causes and recommend effective repairs.
• Perform leak detection, refrigerant recovery and charging, pressure testing, evacuation, maintenance, and operational verification.
• Explain findings and repair options to customers; document work accurately and maintain a clean, organized service vehicle.
• Follow safety practices and manufacturer procedures; provide guidance to junior technicians when needed.

Required Qualifications
• Minimum 5 years of hands-on HVAC service experience in both residential and light commercial applications.
• Strong independent diagnostic skills; ability to interpret wiring diagrams and troubleshoot electrical, refrigerant, control, and airflow systems.
• EPA Section 608 certification; valid driver's license and clean driving record.
• Ability to pass a pre-employment background check and drug test.
• Excellent customer service, communication, time management, and professional work habits.

Preferred Experience
• Variable-speed, inverter-driven, communicating, and zoned systems; light commercial rooftop equipment.
• Major HVAC brands, and mentoring less experienced technicians.

Compensation
Competitive pay based on technical knowledge, years of experience, diagnostic ability, certifications, and overall skill level. Compensation reflects the candidate's demonstrated ability to independently troubleshoot and repair residential and light commercial HVAC systems. Advanced experience with variable-speed, communicating, and commercial systems may qualify for higher pay.

What We Value
We are looking for a technician who understands how systems work—not simply a parts changer. Dependability, honest recommendations, strong diagnostics, and pride in customer service are essential.