Full-Time, Children's Care Coordinator

CBHH Care Coordinator – Children’s Behavioral Health Home

(Full-Time/40 hours)

The CBHH Care Coordinator is a direct service staff position for our Children’s Behavioral Health Home (CBHH). This position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement. Work is conducted at members’ homes, at providers’ offices, at TOA locations and in other community settings. Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion. Work is performed, reviewed, and evaluated under the Director through staff meetings and individual supervision.

The Care Coordinator

• Develops a plan of care for each individual by creating and maintaining a therapeutic relationship with CBHH members (clients) to enhance wellness and increase community inclusion.
• Identifies and obtains community resources (family members, medical providers, social workers, educators, etc.).
• Establishes a plan of care through a client-centered approach that encompasses an integrated care approach, to bridge the gap between medical care and mental health care.
• Advances the CBHH member’s care plan by building an effective service team of professionals and natural supports around each CBHH members.
• Meets program expectations for productivity and caseload sizes.
• Provides timely and accurate documentation that reflects clinical work accomplished with client, ensuring work and documentation meets all licensing and contracting expectations.

Schedule : This is a full-time, 40 hour/week position. Typically, M-F daytime hours but schedule varies with client needs. Some evenings and weekends may be required.

Location : Based out of South Portland, ME. Various positions serving Cumberland County, Auburn area, and Greater Portland. Much of the work is done in the field with some potential remote work ability.

Qualifications

• A Bachelor’s in Social Work preferred or a Bachelor's Degree in a related field such as psychology, social services, counseling, rehabilitation, or nursing.
• At least one year of relevant experience working in human services with families and children required, preferably within the mental health system.
• Ability to work independently and collaboratively required.
• Ability to work flexible hours including evenings required.
• Must be able to meet physical requirements associated with family visitation, e.g. climb stairs, etc.
• Computer proficiency with Microsoft Office and email is required.
• Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required .

Benefits : Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit,

Who we are …

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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