Senior Analytics & Reporting Lead, Customer Care
Enbridge
Enbridge is seeking a Senior Analyst Operating & Reporting to advance customer care analytics. You will design and optimize dashboards and reporting tools across Billing, Collections, and the Contact Centre using Power BI and cloud data platforms. You will analyze multi-channel data and collaborate with operations, IT and vendors to deliver data-driven improvements. The role emphasizes turning analytical findings into actionable recommendations that boost customer experience and operational #J-18808-Ljbffr Enbridge
Vacancy posted 4 days ago
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