Retail Sales Associate, Mall at Robinson Town Center - Full Time

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty – making each visit both meaningful and successful. Daily Responsibilities Begin each day energized and ready to make an impact, wearing your name badge with pride, greeting teammates with a warm hello, and ensuring the sales floor is clean, organized, and prepared for customers. Review sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions to engage, educate, and sell with confidence. Focus on the customer on the floor: offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships. Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Finish strong: share Loyalty program benefits, ensure customers have everything they need, and end with a sincere thank‑you, often walking the package around and using the customer’s name. Who You Are Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality. Understand and communicate effectively with customers, co‑workers, and supervisors. Read and understand employment policies and safety rules/procedures in English. Be comfortable communicating and collaborating with customers and colleagues. Meet daily sales goal challenges. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities. Work well independently and in team dynamics. Handle electronic devices with no problem. Essential Physical Requirements This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders, and reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions. Benefits We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Join one of our Colleague Resource Groups and volunteer. Additional benefits include merchandise discounts, performance‑based incentives, annual merit review, and the Employee Assistance Program with mental‑health counseling and legal/financial advice. Access the full menu of benefits offerings at About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story – Apply Today! This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's