Chiller Technician

HVAC TechnicianThis position will be in Midland/Odessa.What you do:Under general direction, perform preventive maintenance, repair, installation and replacement of HVAC mechanical equipment, Building Control Systems, Security Systems or Fire Alarm Systems. Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes. Providing Level 1 technical support and assisting with technical development for others. Ensures work is being performed in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics. Properly completes all required project and service documentation.How will you do it:Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all Technicians. Provides safety awareness and instruction to subcontractors on Johnson Controls' work sitesRecognized as a Leader by peers while being a coach and mentor within the branch. Escalation points on technical issues and provides on-the-job training for other techniciansProvides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problemsEscalation points from the branch to the technical resource team in Milwaukee for critical issues. Viewed as an expert in each field by both employees and customersAssists management with assuring proper field operational disciplines of other Technicians are followedRegularly provides input on development and training needs of the branchAssists in developing quotes and estimates for identified L&M work and submits to the Customer, Service Manager or Customer Service Agent, as appropriateAssists with the identification of material needs required for service deliveryAssists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installationCommunicate with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and repairsManages assigned work to meet a professional level of execution, on-time and to the customer satisfactionProvides consultant level services for customers related to building system repairs and enhancementsEnsures ultimate customer satisfaction levels with assigned customersConducts self-study (reading, research and practice) to improve and maintain technical proficiency. Completes all training and certifications required by the companyWhat we look for:In addition to the technical requirements of the given field, Technical Team Leads need experience where strong leadership activities have been demonstrated.Ability to act independently and to coordinate the work of other employees and contractors on a customer site.Effective interpersonal skills to represent the company to customers and other outside contacts.Able to explain technical information to technical and non-technical people.Requires high school diploma or GED equivalentRequires at least 2 years of tech school or higher education*This is a Bargaining Unit Position.Pay Rate: Hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement.