Customer Service Facility Attendant

Job Description

Job Description

Join the dynamic team at SpinXpress, where every role is vital in delivering a memorable experience to our guests. We're committed to creating a vibrant, family-oriented culture that's both fun and rewarding.

As a Customer Service Facility Attendant, you'll help maintain our clean, bright, and safe facilities, ensuring every customer leaves with a smile. You'll start as an entry-level "SpinNerd" and have the opportunity to advance to a "SpinAmbassador" with mentorship and growth opportunities along the way.

At SpinXpress, we're more than just a laundry service; we're a values-driven organization making a positive social and environmental impact. We offer flexible scheduling options, paid training, and competitive pay with bonuses. You'll enjoy a connected culture with access to our internal social app, team competitions, and leadership development opportunities.

If you're passionate about people and progress, and you're ready to make a difference, we want you on our team. Let's make laundry day better for our customers and your career.

Compensation Breakdown:

• $10 (during the 6-week training period)
• $10 - $12 + Commission & Bonuses (Upon completion of training)

What You Will Earn:

• This is a Part-time Position, but you can work as many shifts as you like
• Flexible shifts. We’ll work with your schedule to get a routine that works for you and your life – available mornings, evenings, weekends, and overnights
• One-on-one time with different leaders in the company to help you achieve your personal goals.
• Talent Development support for our upcoming leaders to staff, and a place for our continued company growth
• Access to an internal social media app to connect with colleagues from other facilities
• Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals

Compensation:

$10 - $12 hourly

Responsibilities:

Customer Service/Team Work/Community Satisfaction/Career Growth

• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, Help, and Thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise 
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety 
• Report in a timely manner all equipment, machines, and building maintenance opportunities 
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications:

Availability/Team Player/Outgoing

• Enthusiasm, high energy, initiative, and professionalism
• Basic computer knowledge
• Ability to communicate effectively 
• Ability to work on time and when scheduled
• Ability to multitask

About Company

Here at SpinXpress - North Texas, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !