Center Manager

Center Manager Primary Responsibilities Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards, cost per liter (CPL) targets, and quality key performance indicators (KPI) goals. Create an appropriate organizational environment and value system that stimulates morale and productivity of the workforce and its leadership. Operate the center and manage employees and operations to the highest standard of ethics and integrity. Manage staff to ensure training and quality goals are met, and implement operational changes to maximize center efficiency. Monitor and evaluate operations; develop action plans to maximize center efficiency and supervise implementation of process improvements. Manage headcount to provide efficient staffing through high and low production intervals, providing accurate and timely projections to the management team in advance of cyclical, seasonal, or situational spikes. Accountable for direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions, termination, and maintenance of all personnel records. Provide strategic direction and planning. Other Responsibilities Through Assistant Manager, oversee donor selection, plasma collection, shipment, and records completion. Ensure adequate training of production employees and demonstrate how tasks are performed to meet company standards. Ensure adequate inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed. Maintain a neat and clean facility; ensure all equipment is kept in good working order. Manage freezer operations, including overseeing plasma shipments and equipment failures; respond to all freezer alarms appropriately. Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors. Maintain thorough familiarity with and ensure compliance with state and federal regulations, FDA‑approved Standard Operating Procedures, OSHA, CLIA, and current Good Manufacturing Practice (cGMP). Ensure donor selection, plasma collection, and all manufacturing records maintain the highest production standards in accordance with regulatory requirements. Collaborate with the management team, Training, and Quality staff to ensure training and quality goals are met. Build rapport with donors to ensure overall customer satisfaction and support long‑term donation. Work with Division/Corporate management in preparing the annual budget and manage the facility to consistently achieve production targets and quality goals at the agreed‑upon cost structure. Job Requirements Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or a related field. Minimum 3 years of related experience in clinical or general business environments; supervisory experience preferred but not required. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. Location: NORTH AMERICA : USA : AL-Phenix City:USNC0500 - Phenix City AL-Highway 280-TPR Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws. #J-18808-Ljbffr