Program Manager (Strong Communication, TPM Tooling) | Hybrid- Sunnyvale, CA

Technical Program Manager

Sam's Tech eCommerce is seeking an experienced Technical Program Manager to lead strategic initiatives in the eCommerce area.

Specifically, the TPM will be leading the E2E Testing, DevOps, Production Support, and Infrastructure/Networking foundational elements of the area.

The candidate will be responsible for managing across several complex systems and major cross-functional dependencies.

In addition to driving the program execution, the candidate will also be responsible for ensuring updates and communications flow through enterprise channels and fit within broader TPM updates and processes.

Job Duties:

• Coordinates projects and ensures company resources are utilized appropriately.
• Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.
• Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables.
• Coordinates project activities and ensures all project phases are documented appropriately. Requires a bachelor's degree

Must Haves:

• The candidate should have 6+ years of experience as a technical program manager leading large and cross-functional initiatives.
• The candidate should have previous experience as a systems or software engineer.
• They are not expected to write software but should be able to contribute to design and architecture discussions based on previous experience.
• The candidate should have experience in eCommerce industry, ideally retail eCommerce.
• The candidate should be comfortable communicating with senior leadership up to and including VP or SVP.
• They should be able to adjust their communication style for the audience.
• The candidate should have several years of experience using Jira and Confluence to manage and track program execution.

Nice to Haves:

• Prior experience with client eCommerce would be helpful.
• Experience in E2E Testing, Production Support, DevOps, and Performance Testing would be an even bigger plus.
• Experience managing other TPMs would also be a plus, but is not required.
• The success of the person in this role will be largely tied to their ability to coordinate and lead across other TPMs.