Staff Network Engineer - Stores Network
Gap Inc. Corporate Headquarters
Staff Network Engineer - Stores Network
Gap Inc. is seeking a Staff Network Engineer – Stores Network to lead the evolution of our retail store network infrastructure across North America and global markets. This role is both hands-on and strategic, responsible for shaping the architecture, reliability, and scalability of the networks that power thousands of Gap Inc. stores. As a senior technical leader within the Infrastructure Engineering organization, you will define standards, drive innovation, and influence cross-functional teams to enable secure, resilient, and highly available connectivity. This role plays a critical part in supporting Store Wi-Fi, LAN, WAN, SD-WAN, 5G, and IoT ecosystems, enabling Gap's Store of the Future vision.
Key Outcomes & Responsibilities
- Define and evolve store network reference architectures supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivity
- Lead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locations
- Establish engineering standards and best practices aligned with enterprise architecture and security requirements
- Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications
Architect network solutions that support IoT and smart store devices, including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies
- Collaborate with product and store technology teams to enable pilots and new in-store capabilities
- Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences
Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G)
- Act as the highest-level technical escalation point for complex or systemic store network issues
- Lead deep root cause analysis and drive long-term corrective actions tied to reliability metrics
- Improve observability, failover behavior, and performance across the store network platform
Influence automation strategies to reduce manual effort, configuration drift, and operational risk
- Define scalable deployment and lifecycle management models for store network infrastructure
- Establish documentation, design standards, and operational runbooks to support consistent execution at scale
Collaborate closely with Infrastructure, Security, Cloud, and Store Technology product teams across Gap Inc.
- Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issues
- Provide technical mentorship and guidance to engineers across the organization
- Influence outcomes through expertise, strong communication, and technical credibility
Required Qualifications
- 10+ years of experience designing and supporting large-scale enterprise or retail networks
- Deep expertise in Store Wi-Fi, LAN, WAN, SD-WAN, and branch connectivity
- Strong hands-on experience with Cisco and Juniper networking platforms
- Advanced knowledge of routing and switching (BGP, OSPF, VLANs, QoS)
- Experience supporting IoT and store-critical devices in highly available environments
- Strong understanding of network security principles, segmentation, firewalls, VPNs, and DNS security
- Proven ability to lead architecture decisions and resolve complex, ambiguous technical problems
Preferred Qualifications
- Experience supporting global retail environments with hundreds or thousands of stores
- Experience with cloud-managed networking platforms (e.g., Cisco Meraki)
- Familiarity with cloud networking (AWS, Azure, or GCP)
- Automation or scripting experience (Python, APIs, Infrastructure as Code)
- Industry certifications such as CCNP, CCIE, JNCIP/JNCIE, or equivalent experience
$225k - $275k
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