Warehouse Manager

Job Description

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our DGIC team across our offices and factories is raising the bar on all things ice cream. Our growth has been tremendous in the past few years – moving from being #2 manufacturer in market to being #1 in 2024. The brands have strong investments in marketing support, quality improvements and exciting line extensions and innovation. DGIC has also been recognized by retail partners as the top manufacturer partner, winning the #1 position in the prestigious Advantage Award in 2024.

At DGIC, we don’t just hire for roles, we grow future business leaders. Here, everyone is encouraged to think like a general manager. That means owning your piece of the business, making bold decisions, and seeing the big picture. What makes us unique? You won’t just stay in your lane, you’ll get hands-on exposure to everything from Sales, Marketing and operations to Finance and Supply Chain. It’s like getting an MBA on the job (but with way more ice cream). If you’re curious, driven, and ready to learn a lot about a lot, this is the place to stretch your skills and fast-track your career.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!

What to expect from Dreyer's

At the heart of our culture are four core values that guide our actions and define how we work together. We Take Ownership by staying committed from start to finish, making thoughtful decisions, and focusing our efforts on initiatives that drive growth, efficiency, and sustainability. We Do What Is Right by prioritizing transparency, setting clear roles and responsibilities, and speaking up when something doesn’t align with our values. We Seek to Improve through continuous innovation, embracing feedback, and learning from both our successes and setbacks. And We Are Better Together by making decisions that benefit the whole organization, fostering inclusion through diverse perspectives, and treating everyone with fairness and respect. These values are not just ideals—they are the behaviors we live by every day.

MAIN ROLE

Leading the warehouse team to manage inventory, supplying of materials to Production, Manage 3rd party warehouse service providers in providing acceptable standard of services in meeting the plant's KPIs, summaries and agree on stock movement of cost charging with the 3PL, Pertaining to inventory freshness, warehouse safety and warehouse cost optimization.

Role and Activity

To lead the warehouse team in setting targets for warehousing service which include, but not limited to factory inventory, supply of materials to production and timely delivery of goods to Warehouse.

▪ Manages and controls the warehouse management information system by ensuring the integrity of the data in warehouse management systems is correct, Champions the improvement of processes, which make the most effective and efficient use of capital and people.

▪ Ensure an adequate level of flexibility of structures and processes to meet ad-hoc requirements or to deal with unexpected Supply Chain issues, to adapt to changes in the logistics and/or market environment.

▪ Drive cost saving initiatives to improve performance and cost of the warehouse operation. Also ensure the correct construction, control, and management of the budget for warehousing (cost budget for warehousing and possible investment requirements).

▪ Negotiate contracts as per Procure-to-Pay process and establish a sound relationship with the service providers including conflict management.

▪ Selection of the right people, constant engagement, motivation and management of the team.

▪ Ensure maintenance of the building, warehouse equipment and security.

▪ Identification of the potential issues for the factory within Warehouse operation and evaluate the risks and offer solutions.

▪ Give advance information in Daily / Weekly to ensure alignment with team and cross function on Warehouse operation within the detailed plan period.

▪ Ensure outstanding delivery of 3PL services at minimum cost for by closely and effectively managing the relationship with them.

▪ Ensure the management of the budget for 3PL services.

▪ Adhering to FRONERI procedures and standards.

▪ Always keep 5S in workplace.

▪ Update the planning parameters on the system for materials when it is needed.

Key Measurements

▪ Total number of pallets received

▪ Pallets offloaded per direct labor hour

▪ Storage location accuracy in %

▪ Storage location utilization in %

▪ Production Attainment

▪ Materials Inventory Accuracy %

▪ Total labor cost in % of total warehouse cost

▪ Storage cost per pallet stored

REQUIRED SKILLS & QUALIFICATIONS:

▪ At least successful operational experience in a leadership role at business level in warehouse management.

▪ Relevant operational experience at business level, in the following areas is beneficial: Logistic, Technical, Transportation

▪ Experience in the management of projects such as:

▪ Warehouse, Distribution Network Redesign, High Performance Logistics.

▪ Strong leadership, ability of analytical thinking, interpersonal, and organizational skills.

▪ Desirable to have had experience implementing improvement concepts and tools.

▪ Developed ability of Excel skills

▪ Highly developed ability of negotiation and communication skills.

▪ Good knowledge of Planning cycle, commercial understanding, optimization techniques and Costing.

Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values

▪ Results Orientated.

Key Experiences and Knowledge:

▪ Warehousing Management (Materials Fulfillment) processes, tools, systems, and related Best

Practices for the optimization of available resources.

▪ Insourcing versus Outsourcing of warehouse operations.

▪ Safety, Health and Environment, Quality principles, regulations/ Best Practices.

▪ Legal Framework for warehouse operations Understands Best Practices, implications.

▪ Budget management and cost analysis.

▪ Other ensuring supply processes (Customer Service, Demand & Supply Planning and Manufacturing) and related drivers (lead times, customer service levels, customer prioritization, customer requirements, key supply constraints)

▪ Stock management (type of demand, seasonality, lifecycle status, shelf life, bad goods, consensus demand plan)

Personal Qualities:

▪ Must be able to win trust and respect of others.

▪ Must be able to identify potential impacts of a problem on all relevant areas of the operation

▪ Must be able to give a point of view clearly and firmly while open to objections.

▪ Eye for detail- Able to balance priorities.

▪ Able to see the bigger picture beyond the scope of their job.

▪ Thinks outside of the box.

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

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• Stay committed to responsibilities from start to finish
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• Make sound decisions and get into the right level of detail
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• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste
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We Do What Is Right

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• Choose transparency over convenience, even if it means difficult conversations
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• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
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• Speak up when you see something that does not align to our values and policies
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We Seek to Improve

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• Strive to continuously improve and innovate to exceed expectations
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• Value feedback from others and encourage open dialogue to understand how we can improve
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• Learn from both successes and failures
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We Are Better Together

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• Ensure decisions are based on what’s best for the whole business
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• Practice inclusion by seeking diverse perspectives
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• Treat everyone with fairness and respect
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Position Qualifications:

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• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
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• Equivalent combination of education and relevant experience considered
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• 5+ years of warehouse/logistics experience in a manufacturing or food production environment
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• Minimum 2–3 years in a leadership or supervisory role
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• Experience managing dry goods inventory (packaging materials, ingredients, MRO parts, etc.)
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• Strong background in high-volume, fast-paced operations (FMCG preferred)
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Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

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• Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
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• Requires use of cold-protective PPE.
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• May involve standing, lifting, and walking in refrigerated zones for extended periods.
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• Fast-Paced: Workers often operate under strict timelines to meet production quotas.
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• High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
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• Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
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• Repetitive hand and arm movements required.
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• Must be able to stand for hours with frequent bending, reaching, and lifting.
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• Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.).
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• Team-Oriented: Workers collaborate to ensure smooth production and packaging.
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The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $100,000 and $112,000 per year, with opportunities for overtime, shift differential, cold premium pay and annual bonuses (variable depending on company performance).

We offer a comprehensive group benefits package including medical, dental, vision, life, paid time off, paid holidays, paid parental leave, 401K plan with employer match and annual contribution available.

Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan and H-1B lottery registration) for this position.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.