Product Manager

Who We Are:

We’re a high-growth software company with a big mission : empowering K-12 district teams to do more with less.

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.

LINQ’s Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About the Role

We're looking for a Product Manager to own the LINQ Connect and School Fees experience. LINQ Connect is our flagship parent-facing product — the way families fund their child's meal account, pay school fees, and see what's on the lunch menu. As our primary B2C offering, LINQ Connect and its supporting features are a critical engagement platform for districts connecting with families.

As the Product Manager, you’ll own this product area end to end — discovery, requirements, delivery, launch, and post-launch iteration. You are the voice of the family and the district for this product, the driver of the roadmap, and the person accountable for outcomes. Given you’ll be working on products in a complex and regulated domain, your execution and judgement in prioritization will have real impact.

What Success Looks Like

• Steady growth in families actively using LINQ Connect and districts leveraging School Fees.
• Expansion of the payment options and opportunities available to districts and families.
• Strong end user sentiment as expressed through app store ratings and NPS; sentiment backed up by strong usage and engagement data
• New ways to help districts engage families beyond payments and meal accounts.

What You’ll Be Doing

• Own the product lifecycle for LINQ Connect and School Fees: discovery, requirements, prioritization, delivery, and post-launch iteration.
• Gather and synthesize requirements for the product line. Evaluate stakeholder and customer requests against the underlying need, distinguishing the loudest ask from the one that actually moves outcomes for families and districts.
• Translate business, regulatory, and user needs into clear epics, features, user stories, and acceptance criteria.
• Prioritize and maintain a healthy product backlog, balancing enhancements, defects, technical improvements, and compliance-driven work.
• Lead agile ceremonies in partnership with engineering and QA — sprint planning, backlog grooming, reviews, and retrospectives.
• Build and maintain a product roadmap that reflects strategic priorities and communicates clearly to stakeholders.
• Identify risks, dependencies, and tradeoffs early; surface them proactively with options and recommendations.
• Collaborate and negotiate with other teams to manage cross-product dependencies.
• Monitor the competitive landscape and customer feedback to continuously refine product direction.
• Support product launches, including documentation, release readiness, and internal enablement.

What We’re Looking For

• 2 to 5 years of product management experience on SaaS or complex business applications, or equivalent practical experience. Experience managing applications on a meaningful scale (hundreds of thousands of active users) is a plus.
• Experience managing consumer-facing (B2C) native mobile products on both iOS and Android platforms.
• Experience managing a product backlog and working within agile development practices.
• Proven ability to turn your inputs (data, research, customer requests) into tangible, demonstrable outcomes for users and the business.
• Experience using multi-modal research techniques to inform decisions and validate assumptions.
• Strong enough technical fluency to have credible conversations with engineering about tradeoffs, constraints, and architecture.
• Comfort managing competing priorities and making judgment calls with incomplete information.
• Ability to collaborate and build trust with cross-functional partners without formal authority.
• Experience working in or adjacent to regulated domains (HR, payroll, finance, compliance, EdTech) is a plus.
• Demonstrated use of AI tools to accelerate work and brings curiosity about how AI can help the team validate ideas faster, both internally and with customers.

Education

Bachelor’s degree in any field, or equivalent practical experience. Domain expertise and demonstrated PM craft carry more weight than academic background.

Travel Requirements

Less than 10%.

Compensation

We offer a competitive salary of $130,000-$150,000 + a 4% annual bonus.

Why You'll Love Working With Us

Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).

Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.

Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.

Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!

Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.

❤️ Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares

Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.

Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.

Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!

EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.

To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link:

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