Commercial HVAC/R Service Technician

Job Description

Job Description

At Survoy's, we know our success comes from investing in the people behind our name. As a trusted provider of HVAC/R services, we pair top-notch solutions with a deep respect for our employees. We've built an environment where your expertise is valued, your input is heard, and your professional growth is supported every step of the way.

We're seeking a skilled and motivated Commercial HVAC/R Service Technician to join our team in Lansing, MI This role is central to supporting our growing customer base, delivering high-quality service, and driving customer retention through exceptional performance. You'll perform installations, maintenance, and repairs on a variety of commercial refrigeration systems while providing excellent communication and customer service.

What Survoy's Offers You

• Top pay: Up to $50 per hour
• Up to $4,000 signing bonus
• Home dispatch: Start your day from home
• Comprehensive health benefits: Fully employer-paid (employee only), effective Day 1 — no waiting period
• HSA, vision, and dental benefits
• Life insurance
• 401(k) plan with company match
• Paid time off
• Annual perks: $200 boot allowance
• Company vehicle, fuel card, smartphone, and uniforms
• Tools provided
• Continuing education
• Employee referral program
• Strong potential for career growth through a structured development plan

Key Responsibilities

• Independently perform service calls, maintenance, and repairs on refrigeration systems, including:
• Diagnose and troubleshoot issues efficiently, maintaining a first-time fix rate of 75% or higher
• Follow all standard operating procedures (SOPs) and safety guidelines
• Maintain accurate documentation using digital tools
• Respond to on-call demands as needed, with timely, professional communication to customers and team members
• Collaborate with peers and managers to ensure high-quality work and customer satisfaction

Required Qualifications

• EPA certification
• Valid driver's license with a clean driving record
• 5+ years of experience in commercial HVAC and/or refrigeration service

Physical Requirements

• Able to lift up to 75 lbs. and move heavy objects
• Comfortable working in tight spaces and extreme temperatures, with the endurance to stand or kneel while servicing equipment
• Confident on ladders and at heights up to 45 feet (sometimes higher)
• Steady hands for electrical work and precise measurements

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tools provided
• Vision insurance