Teller I

Join Our Team as a Part-Time Teller IIdaho First Bank is looking for a motivated and service-oriented individual to join our team as a Part-Time Teller I. This is a great opportunity for someone who enjoys working with people, takes pride in providing excellent service, and is looking for a part-time role with a community-focused organization.In this position, you'll play an important role in supporting our customers and team while gaining valuable experience in the banking industry. We're looking for someone who is dependable, professional, detail-oriented, and committed to delivering a positive experience for our customers.This is a part-time position with a schedule of approximately 24 hours per week.Essential Functions:Timely and accurately assist customers with daily transaction needs such as deposits, withdrawals, loan payments, cashier checks, wire transfer requests and stop payment requestsIdentify opportunities to offer/refer additional products and services that will add value to our customer relationshipsProvide customer support around online banking, statements, credit cards, and password resetsBalance and refill the ATM, as assigned, and processes night drop and ATM depositsHandle and balance cash within limit authority and Cash Control PolicyMaintain knowledge of bank products, services, policies, procedures, and regulatory compliance requirementsAssist customers with REG E and ACH DisputesProcess account holds and customer requests for foreign currency and draftsConduct customer outreach efforts to resolve non posts and return itemsAssist customers with Safe Deposit Box entry and paymentsComplete BSA/AML reports and communications as neededAdditional responsibilities:May be asked to work in New Accounts area as/if neededMay be asked to support business development activities as needed within individual marketsComplete required compliance and educational trainingParticipate in Community First EventsProvide exceptional customer service while remaining in Bank regulatory and legal guidelinesMay require flexibility and willingness to work and travel to various areas of retail operationsSkills and competencies:Exceptional communication, organizational and computer skillsMust be able to maintain strict customer confidentialityWork respectfully and cooperatively with all IFB Team membersSelf-directed: must be able to fulfill responsibilities of the position with minimal supervisionRequirements:A minimum of 1-year previous cash handling and customer service experience is preferred.About IFB:Idaho First Bank (IFB) is a full-service state-chartered community bank established in October 2005 and headquartered in McCall, Idaho. Known for its People First and Community First motto, the Bank serves the greater Southwest Idaho and Central Oregon communities. Branch locations include McCall, New Meadows, Eagle, Ketchum, Nampa, Boise, and Bend. Idaho First Bank is a member of the FDIC and an Equal Housing Lender. For more information, visit us at Opportunity Employer