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Patient Experience Programs Lead

Montefiore

Montefiore is seeking a Patient Experience Administrator in Yonkers, NY, to lead strategic initiatives aimed at improving patient experience metrics across inpatient and outpatient settings. The role emphasizes coaching frontline staff, partnering with leaders, and driving performance projects tied to CMS Star ratings and HCAHPS outcomes. The ideal candidate brings clinical healthcare experience, strong data analysis skills, and proven ability to manage programs, timelines, and budgets while #J-18808-Ljbffr

Vacancy posted 1 day ago
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