Lockbox Operations Processor

Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and 10?key keying, scanning, sorting mail, and working across multiple areas within the department. Accuracy, speed, and attention to detail are essential.

Work is primarily performed while seated, with some standing, repetitive motions, and movement to retrieve or transport materials.

Responsibilities

• Process payments, checks, and remittance documents
• Perform high-volume data entry, including keying and 10?key functions
• Scan, image, and archive checks and documents
• Sort and distribute mail
• Rotate and support multiple functional areas within the department
• Work in multiple operational systems
• Research and resolve processing exceptions
• Troubleshoot basic issues and escalate as needed
• Interact with internal partners and external vendors or customers
• Meet productivity and accuracy standards in a fast-paced environment

Basic Qualifications

• High school diploma or equivalent
• One to two years or more of related work experience

Preferred Skills and Experience

• Experience with high-volume data entry, including keying and 10?key
• Knowledge of related products, systems, and regulatory requirements
• Strong customer service mindset
• Good time management and organizational skills
• Ability to analyze data and resolve exceptions
• Strong PC skills
• Good verbal and written communication skills
• Ability to meet physical requirements, including repetitive motions, lifting trays, and pushing carts

This role requires working from a U.S. Bank location for all scheduled work days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.60