Shop Technician

Overview Join to apply for the Shop Technician role at Raymond West . Raymond West is looking for an entry level Shop Technician to join the Service Department. The Shop Technician performs proficient repairs and service on customer equipment and maintains good communication with customers, peers, and management. The role includes representing and selling the company and maintaining profitability with direct labor billing. Raymond West provides end-to-end warehouse solutions and offers lift trucks, racking, conveyor, dock and door, rentals, parts, and service. We aim to keep customers’ businesses running smoothly. Duties and Responsibilities Must be able to fulfill essential job functions in a consistent state of alertness and safe manner. Repair all types of equipment that the company sells and services. Update training and skills on a continuing basis. Train other employees as needed. Maintain a profitable billing level. Follow all Shop Service Department procedures. Complete all paperwork transactions in a timely, neat, accurate, and orderly fashion. Communicate all options to the Shop Supervisor before proceeding with work. Complete jobs within quoted time limits when applicable. Have the necessary tools to perform repair and scheduled service work. Maintain a clean and orderly work area. Represent the entire company at all times. Pass Raymond Certification and re-certification if applicable. Maintain an acceptable driving record as established by the company’s insurance company, if applicable. Report all accidents whether self or customer. Account for 100% of available time during working hours. Willing to work overtime when necessary. Follow all procedures in the company’s Employee Handbook and safety procedures. Be willing to work out of town, as necessary. Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers. Required Skills/Abilities Excellent written and verbal communication skills Excellent organizational time management skills Proficient in Microsoft Office Suite and similar software Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to speak effectively before groups of customers or employees of the organization Ability to maintain effective working relationships with employees, co-workers, and managers in other departments Willing to work off-hours as needed and to assume more responsibility as required Able to exhibit professional behavior and follow Shop Service Department mandates Self-starter and able to deal with customers face-to-face as needed Able to work with other departments and maintain relationships with technicians and coworkers Possess good organizational skills and pass all required certificates Sound knowledge of basic DC and AC electricity, SCR, transistor, microprocessor, engine types, and hydraulic systems Able to organize efficiently and maintain a clean, professional appearance Willing to learn quickly and perform accurately with flexibility Motivated to continuous self-development and training Education/Experience High school diploma, GED or equivalent required 2 years breakdown experience or comparable service experience; or equivalent education/experience preferred Shop Technicians may have to drive a company vehicle around the shop and must be able to be insured by Raymond West Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is non-sedentary Vision requirements: close, distance, color, peripheral, depth perception, and ability to adjust focus Exposure to moving mechanical parts; may go onto job sites with construction underway Regularly able to lift and/or move up to 50 pounds Physical actions include handling, reaching, climbing, balancing, stooping, kneeling, crouching, and crawling Exposed to outside weather conditions, potential electrical shock, fumes, extreme temperatures, and noise Pay Range The hourly range is $21.40 - $47.15. Final pay may be influenced by experience, education, and location Qualified candidates must be able to pass a pre-employment physical and drug screen. Raymond West offers medical, dental, vision, 401k with company match, flexible spending accounts, disability, life insurance, PTO, holiday pay, and a great team. Check us out at . Apply on-line via the submit resume button. We are an equal opportunity employer and encourage all qualified persons to apply. We also encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. Legal/EEO Information This contractor and subcontractor shall abide by 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability. Job Details Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr