Lead Retail Associate - Fashion Island

Lead Retail AssociateBYLT Premium Basics is looking for a Lead Retail Stylist who knows that great style goes beyond the clothes, it's about creating a look that moves with you. We don't just sell products, we build outfits, elevate confidence, and create experiences. As a Lead Retail Stylist, you will lead by example, connect with customers, uncover their needs, and curate head-to-toe looks that fit their lifestyle and every occasion. You will help elevate the customer experience while mentoring and inspiring fellow stylists, partnering with the Store Manager to drive sales performance, and fostering a culture rooted in product knowledge, relationship building, and personal style. We are looking for an individual with a passion for style, a talent for developing relationships, and the ability to lead with confidence and accountability. You will bring BYLT to life by educating, inspiring, and outfitting every customer with confidence while empowering the team to deliver the same exceptional experience.Essential Duties And ResponsibilitiesLead by example on the sales floor, coaching and supporting Retail StylistDeliver an elevated selling experience by understanding the customer needs and create outfits based on those needs to drive salesExecute opening and closing procedures, ensuring the store is prepared for daily operationsMaintain accountability for cash handling procedures, including register reconciliation, deposit preparation, and ordering change in accordance with policyMentor Retail Stylist on customer engagement, product knowledge, styling techniques, relationship building, and effective selling strategiesAssist with the execution of merchandising the store in alignment with BYLT standardsSupport inventory management by partnering with the Store Manager to ensure proper receiving, processing, replenishment and stocking of merchandiseSupport the elevated store environment by maintaining a clean, organized and visually exciting sales floor. This includes, but is not limited to, folding, hanging, replenishing, and merchandising productMaintain awareness of store activity, follow operational and loss prevention procedures and communicate potential security concerns to managementPartner with the Store Manager to delegate responsibilities and prioritize daily tasks to balance operational needs and customer engagementIdentify opportunities to improve the customer experience, streamline operations and elevate the selling experienceOther duties as assignedRequired Experience/Skills:Previous retail or sales experience. Supervisor experience preferredStrong communication and interpersonal skills, with the ability to engage confidently with customers and team members to contribute to meeting sales goalsProven ability to deliver a premium customer experienceStrong problem solving and information gathering skillsAbility to quickly learn and execute company procedures, operational standards and selling practicesDemonstrated ability to motivate, coach, and inspire team members to deliver an elevated customer experienceAble to handle customer interactions and potential issues/concerns courteously and professionallyDedicated to becoming a BYLT product expertAbility to work a varied schedule, including mornings, evenings, weekends, and holidays based on business needsMust be 18+ or have a High School Diploma/GEDDependable, accountable and adaptable with a strong work ethic and the ability to balance leadership responsibilities, customer engagement and daily store operationsPhysical Demands And Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.