Sales Advisor

An award‑winning house builder is looking for a New Homes Sales Advisor to support a development in Shrewsbury. The company operates across the North West, delivering high‑quality new homes from first‑time buyer to luxury family executive homes. As a dedicated Sales Advisor you will deliver first‑class customer service to existing and prospective homeowners. Reporting to the Sales Manager, you will focus on securing reservations off‑plan through the construction and core phases of the development. You will respond to all leads, get involved with all parties, and achieve legal completions through exceptional service. Salary: £27,000 – £30,000 per annum plus commission, bonus, and company benefits. Key Responsibilities Deal with prospective and existing customers in a professional and engaging manner to ensure the best customer experience. Achieve sales of properties and extras in line with agreed targets. Follow up sales leads and enquiries, keeping the customer database up to date. Provide expertise in the company's house types, specifications, and the buying procedure. Build relationships with preferred solicitors and IFA's to progress sales through to exchange and completion. Maintain regular customer contact from reservation through to key handover and completion. Update plot files and follow the sales and customer service process. Maintain the presentation of the sales arena and the sales office. Ensure all paperwork and site administration are up to date and required reports are completed. Confidently demonstrate our show homes and product along with available features to future homeowners. Attend team meetings and weekly meetings with the Sales Manager. Maintain a high standard of professionalism and personal presentation. Ensure high standards of health and safety on site. Experience & Skills Required Demonstrable experience in sales and customer service. Knowledge and experience of selling off‑plan. Enthusiasm and passion for customer service and going the extra mile. Ability to plan, prioritise and organise own workload. Excellent communication skills, written and oral. Excellent organisational skills. Use of Outlook diary system. Ability to work effectively in a team and independently. Ability to develop good working relationships. Adaptable and flexible. What's on Offer? Competitive salary, commission per plot, quarterly bonus, bonus on extras, door‑to‑door mileage, pension and 24 days holiday plus bank holidays in lieu. Working days/hours are Thursday to Monday 10 am‑5.30 pm. #J-18808-Ljbffr Fawkes & Reece (North)