Systems Specialist III

Systems Specialist III

The Systems Specialist III is responsible for project coordination, job start-up, programming, job commissioning, checkout, graphics and troubleshooting for systems installed jobs. This position handles emergency calls as directed and performs troubleshooting to resolve problems, referring more complex problems to supervisor.

This position has the responsibility for multiple jobs, additional service work, greater technical skills, and additional customer interaction than the Systems Specialist II position.

Essential Duties and Responsibilities

60% Programs and installs projects

• Performs start-up, check out and commissioning of installed systems as assigned. Loads panels with database and initial check out.
• Performs programming, graphics and setup of small jobs.
• Understands and edits standard programs written by engineers.
• Performs Point to Point verification and Commissioning per BCS commissioning standards.
• Completes commissioning and deficiencies report with corrective actions.
• Attends job meetings as required.
• Follows and enforces all safety requirements on jobsites.
• Coordinates installation with all contractors on the jobsite as required.
• Coordinates all controls installation with Systems Specialists on jobsites.
• Performs wiring checkout and assists in automation systems start-ups with System Specialists.
• Completes final critical adjustments and calibration on automation systems following installation and preliminary set up.
• Makes recommendations to superior regarding changes, improvements or installation of automation system on basis of own findings in the course of assignment.
• Responds to construction and warranty calls, checks indicated points of trouble, and analyzes full requirements of system involved and checks and tests system components.
• Handles emergency service calls as directed.
• Diagnoses trouble or defects in sensors, field panels, or control consoles and determines corrective action.
• Disconnects and dismantles instruments as necessary and corrects trouble or defect by adjusting, repairing or replacing parts or units.
• If improper operation is due to another component of the automation system rather than the company's product, discusses problem with supervisor and advises of best course of action to accomplish correction of trouble, and/or contacts service department of manufacturer of faulty component involved to arrange for service.

20% Manages projects to ensure quality outcomes, on time delivery, within budget expectation

• Understands job cost estimate and monitors job cost to estimate and complete jobs under cost and hours given.
• Completes and submits written reports covering all aspects of each assignment.
• Lines out System Specialists on projects and requires them to accomplish specific tasks.
• Reports back to Supervisor about System Specialists accomplishing tasks given.
• Consistently communicates job progress with superiors, subordinates and others as needed.
• Completes daily log of all job progress and reports to supervisor by end of each week.
• Participates in job site final walk thru to ensure quality installation.

10% Provides technical assistance and training as needed

• Delivers technical support to end users and field labor when applicable.
• Trains other specialists on controls installation and proper practices.
• Conducts onsite customer training when needed.

10% Provides service as directed

• Handles emergency service calls as directed by immediate supervisor.
• Required to participate in the rotation of the company On-Call schedule.

Experience and Requirements

Education:

• High School education or equivalent.

Skills and Experience:

• Minimum five years of experience in automation systems installation or related field.
• Strong knowledge of automation systems, HVAC and electrical concepts and operations.
• Proficient in job start-up, checkout, programming, graphics and troubleshooting.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Mathematical abilities to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and create and interpret graphs.
• Strong problem solving ability.
• Ability to carry out instructions provided in written, oral or diagram form.
• Ability to evaluate urgency of situation and prioritize tasks.
• Organized with an attention to detail.

Certificates, Licenses, Registrations:

• Valid driver license

Other Requirements:

• Annual DOT physical
• May require overtime, evening or weekend work
• Requires travel to and from job sites, some may be out of town
• Requires occasional overnight stays
• Must present a professional image of Building Controls and Services on all job sites and follows all proper clothing and safety requirements. (Hard Hats, Boots, Pants, Sleeved Shirts and Safety Glasses)

Training and development:

• 12 hours continuing education annually

Physical Requirements

• Requires standing, walking, bending, climbing, balancing, twisting, and reaching with hands and arms on a regular basis. Frequently requires the ability to squat, stoop, kneel, crouch, or crawl.
• Requires the ability to carry, lift, move or push up to 20 pounds on a regular basis and may be required to carry, lift, move or push 100 pounds on a regular basis, and over 100 pounds occasionally. Must be able to talk and listen to others. Uses hands or fingers to handle or feel on a regular basis. Frequent use of manual dexterity and visualization of a computer screen through the day. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

• This position regularly works primarily at job sites in all types of indoor and outdoor conditions including near moving mechanical parts, in high, precarious places, extreme heat, cold and humidity. Occasional exposure to toxic or caustic fumes or chemicals and vibration. Risk of electrical shock is also part of the work environment. Regular noise levels range from moderate to very loud.
• Most of the job duties require the employee to be working on HVAC equipment in close quarters. Most testing is done with the equipment operating, creating noise and air movement. Many of our customer facilities have unfavorable environmental conditions. Some job duties require the employee to work with computers and electronic media on a regular basis.

Benefits

We offer a competitive and comprehensive benefits package, including:

• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.