Workers' Compensation Claims Associate

Job Description

Job Description

Are you a problem-solver who enjoys analyzing details and helping others? If so, we invite you to join our team as a Workers’ Compensation Claims Associate . In this role, you'll play a key part in managing claim details and delivering exceptional service.

Metis is a Roanoke-owned and operated organization dedicated to providing innovative solutions through the administration of self-insurance risk pools - an effective alternative to traditional insurance products. Guided by our core values of commitment, innovation, integrity, and wellness, we have built a reputation for exceptional service, forward-thinking solutions, and strong relationships with our members.

We believe that supporting and investing in our people creates a stronger organization and better outcomes for those we serve. At Metis, employees are encouraged to grow professionally, contribute meaningful ideas, and thrive in a collaborative work environment.

What You’ll Do:

• Conduct investigations and assessments to determine claim compensability.
• Work closely with injured workers to guide them through the claims process.
• Collect, review, and maintain proper documentation and records.

Minimum Qualifications:

• Bachelor’s degree
• Proficiency with Microsoft Office applications
• Attention to detail and excellent communication skills
• Ability to manage sensitive information with discretion

What We Offer:

• Comprehensive benefits package including 401(k) with 200% match up to 6%
• Affordable health insurance premiums with wellness incentives
• HSA with annual company contribution of $500
• Company-paid individual dental, short-term and long-term disability insurance
• 11 paid holidays
• Generous vacation and sick time

Pay will be determined by education, experience, and location. Expected Salary Range: $19.75 - $22.50 Hourly

Metis is a drug-free and tobacco-free workplace.