Lead Valet

Colorado Mountain Resort Community | LAZ Hospitality Great Starting Pay + Tips | Flexible Shifts Available | Annual Ski Pass Work Where Others Vacation Imagine spending your days surrounded by mountain views, fresh air, and visitors from around the world. Whether you're skiing, snowboarding, hiking, biking, or simply enjoying the mountain lifestyle, this is an opportunity to build your career while living and working in one of the country's most sought-after resort communities. Valet Shift Lead At LAZ Parking, we create memorable first and last impressions for every guest. As a Valet Shift Lead, you'll play a key role in delivering an exceptional resort experience while leading a team that values hospitality, teamwork, and service excellence. Why Join LAZ Parking? Great Starting Pay + tips Opportunity to work in a world-class mountain resort destination Meet guests from across the country and around the world PayActiv – Access your earned wages before payday Paid Training – No Valet Experience Required Free company uniforms Growth and advancement opportunities with a national hospitality leader Fun, energetic team culture Active outdoor work environment—no desk job here Build leadership experience while developing your hospitality career The Spirit of the Position As a Valet Lead, you'll help create exceptional guest experiences while supporting daily valet operations in a fast-paced resort environment. Working alongside the Location Manager, you'll lead by example, coach team members, and ensure every guest receives first-class service from arrival to departure. What You'll Do Lead the Team Supervise, mentor, and support valet team members Help create a positive and engaging team culture Train new employees and reinforce service standards Ensure policies, procedures, and safety practices are followed Support management in improving operational efficiency Create Outstanding Guest Experiences Welcome guests with a friendly and professional attitude Provide memorable service that reflects the property's hospitality standards Assist with guest questions, directions, and local recommendations Resolve guest concerns quickly and professionallyBuild positive relationships with guests, clients, and coworkers Support Daily Operations Manage daily reports, revenue, and operational paperwork Process payments and credit card transactions Maintain parking and customer account information Assist with incident reporting and operational communication Serve as a key point of contact between staff, clients, and management Who Thrives in This Role? Hospitality-Minded Leaders You enjoy helping others, setting the example, and creating great guest experiences. Mountain Lifestyle Enthusiasts You appreciate an active work environment and enjoy being part of a vibrant resort community. Team Players You work well with others, communicate effectively, and contribute to a positive workplace. Problem Solvers You stay calm under pressure and find solutions in fast-paced situations. Qualifications Required Valid driver’s license with 2 years of driving experience Acceptable driving record High school diploma or GED Strong customer service skills Ability to work flexible schedules, including weekends, holidays, evenings, and special events Preferred Previous valet, hospitality, hotel, resort, restaurant, or guest-service experience Leadership or supervisory experience Basic computer skills Physical Requirements This is an active outdoor position requiring the ability to: Stand, walk, and run for extended periods Lift, bend, stoop, and move frequently during shifts Work outdoors in changing mountain weather conditions, including snow, rain, wind, heat, and cold temperatures The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. Equal Employment Opportunity LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify #J-18808-Ljbffr LAZ Parking