Crisis Counselor, Community Crisis Response
$23 per hourHeritage Behavioral Health Center
Job Description
Job Description
Crisis Counselor – Crisis Care Heritage Behavioral Health Center – Macon, DeWitt & Piatt Counties
Full-Time | Mobile Crisis Response | Community-Based Role
Position Available on 1st Shift (7 am-4 pm) and 2nd Shift (3 pm - 12 am)
Sign On Bonus Eligible:
New Hires: Sign On Bonus $5000 for one year commitment
Internal Transfers: Transfer Bonus $2500 for one year commitment
Make a Difference When It Matters MostHeritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our Crisis Care Team. These full-time positions provide life‑changing support to individuals experiencing mental health or substance use crises in a variety of community settings—including emergency departments, community agencies, and client homes.
Our Crisis Care program responds to anyone, anywhere, and at any time , offering timely assessment, de-escalation, counseling, linkage to services, and aftercare support. Crisis Counselors play a vital role in helping individuals experiencing distress such as depression, anxiety, substance use concerns, or other behavioral health needs.
If you thrive in dynamic environments and want to make a meaningful impact in our communities, we invite you to apply.
What You’ll Do- Provide face-to-face, phone, and virtual crisis intervention in a timely and supportive manner
- Work with children, adolescents, and adults across a wide range of crisis situations
- Engage individuals admitted to inpatient psychiatric settings and link them to community supports
- Assist with involuntary admission processes at the Macon County Court
- Complete pre-admission screening assessments for nursing facility referrals
- Maintain strong relationships with referral sources and partner agencies
- Collaborate with internal and external providers—including crisis teams, case managers, counselors, psychiatric providers, and clinical leaders—to ensure coordinated, effective care
- Ability to engage individuals in behavioral health treatment during high-stress situations
- Flexibility—each day looks different, and crisis needs vary
- Knowledge of behavioral health diagnoses
- Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
- Understanding of psychiatry, medical services, and community resources
- Excellent decision-making and problem-solving skills
- Strong written and verbal communication
- Ability to work independently in the community and collaboratively within a team
- Ability to navigate an electronic health record
- Proficiency in Microsoft Word and Excel
- Commitment to ongoing learning and growth
- Bachelor’s or Master’s degree in a human services–related field (required)
- Must meet criteria to function at minimum as a Mental Health Professional (MHP)
- Master’s-level Qualified Mental Health Professionals (QMHP) must obtain licensure within 2 years of employment
- Valid driver’s license, reliable transportation, and automobile insurance required
- Experience in crisis services strongly preferred
High School with supervised behavioral health experience: $23.00/hour
Bachelor's Degree in human services, social work, psychology: $25.00/hour
Master's Degree in human services, social work, counseling, or another approved field: $60,000/annually
LSW/LPC: $64,000/annually
LCSW/LCPC: $67,000/annually
One day off paid every two weeks for wellness!
Benefits You’ll Love- Wellness Days – Every other week off day paid off!
- Generous vacation, sick, and personal leave
- Paid holidays
- Health Club/Fitness reimbursement
- Employee Assistance Program
- Continuing education opportunities
- Tuition assistance program
- Agency-provided life insurance and short‑term disability
- Retirement plans (401k and Roth)
- Optional health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
- Health insurance includes substantial agency contribution
- National Health Service Corps site – Eligible clinical staff may qualify for federal loan forgiveness
If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope—we want to meet you.
Apply today and help us provide support to anyone, anywhere, at any time.
Vacancy posted 3 days ago
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