Office Administrator

American Dumpster Co. and ADC Waste are growing local waste service companies serving Lincoln, Gaston, and surrounding counties. We are looking for a dependable, organized, and customer-focused Office Administrator to join our team. This role is ideal for someone who can handle a fast-paced office environment, communicate professionally with customers, and help keep daily operations running smoothly. Responsibilities Answer incoming phone calls and assist customers Schedule dumpster rentals and trash service requests Respond to emails, texts, and customer inquiries Process payments and assist with billing questions Manage customer accounts and update information Coordinate with drivers and operations staff Handle general office organization and administrative tasks Assist with customer retention and problem resolution Maintain professionalism and positive customer interactions Qualifications Strong communication and customer service skills Organized and detail-oriented Comfortable using computers, email, and office software Ability to multitask and stay calm under pressure Dependable and punctual Prior office or customer service experience preferred Experience with Excel, Google Workspace, or CRM software is a plus #J-18808-Ljbffr American Dumpster Co.