Service Assistant
Brewster Ford Sales
Job Title
Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- 401(K) Plan w/ Matching
- Training Provided
- Paid Vacation
- Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
- Multitude of Tenure Employees
Responsibilities
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
- Run our pick up and delivery & shuttle scheduling service
- Actively listen to customers, answering their questions, and directing them appropriately as they request.
- Respond quickly to customer phone calls
- Help take care of over flow from service advisors
- File service requests
- Assist with rental fleet
- Park Cars
- Work with manufacturers online
- Follow up on customer satisfaction
- Learn Ford Warranty
- Other duties as assigned
Requirements
- Strong computer skills, including Outlook, Excel and Word
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual, reliable and eager to improve
- Clean driving record and valid driver's license
Vacancy posted 4 days ago
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