Crew Member

Wendy's Crew MemberTo provide service and guest courtesy that exceeds our customer's expectation in a fast and orderly fashion that meets quality, service, and cleanliness standards.Greets the customerSuggestive sale and answer questions about productsRecords the customer's orderStages customers in serpentine area to maintain a smooth customer flowSelects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.Serves cold drinks, hot beverages, and dessertsReceives paymentAssists customers with questions or complaintsRetrieves raw food stock and places at appropriate station for preparationPerforms duties to prepare foodMaintains orderly eating and serving areasEnsures that he or she follows all company issued policies and proceduresFull-time crew membersMedical insurance (eligible the first day of the following month after 30 days of employment)Vision and dental plans (eligible the first day of the following month after 30 days of employment)401k plan with up to 4% company match; immediate vesting (eligible to enroll after completing one year of employment)Paid vacation: 1 week (7 days) annually accrued bi-weekly after 5th year anniversaryEducation and/or experienceNo prior experience or training. High school diploma preferred, but not required.Language skillsYou must have the ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence. To effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical skillsYou must have the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. You must have the ability to perform these operations using units of American money and weight measurement, volume, and distance.Reasoning abilityYou must have the ability to apply common sense understanding to carry out simple one- or two-step instructions. You must also have the ability to deal with standardized situations with only occasional or no variables.Certificates, licenses, registrationsCrew leader certificationShift supervisor certificationPhysical demandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job function, the employee may be required to stand, walk, sit, and use hands to figure, handle, and feel. He or she may also be required to reach with hands and arms, climb, stoop, kneel, crouch, or crawl. The employee may also be required to lift at least 20 pounds at a time. There are no special vision requirements for this job position.Employee may be exposed to high heat from grill and fryer equipment and may be exposed to cooking oils and other materials typically used in preparing fast food products.Age requirementsMust be 16 years old or older; no exceptions unless authorized by VPO & HRThis job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits, and career programs which may vary from company-owned locations.WKS Restaurant Group is a dynamic, rapidly growing multi-concept franchise restaurant developer and operator, operating over 300 stores in 17 states. WKS is a licensed franchisee of El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café.