General Manager

Wingstop 1964 - San Ramon, CA | Salary Range: $25.00 - $25.00 per hour. Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures. Communicates in a timely and effective manner with District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolve issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems. Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments. Key Skills/Abilities Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Ability to measure performance, subjectively and objectively Cultivate attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant. Competent in the key areas of responsibility which includes labor management, store operations, and customer care. Superior leadership, organizational and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members. Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. Flexible schedule required, including weekends and nights. Strong work ethic. Minimum of 2 years of previous food service, retail or restaurant supervisory experience Additional Information Restaurant experience is required Manager Food Handler Certification required PTO/Vacation Free Meals Excellent Opportunities for Advancement Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Equal Opportunity Employer We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. #J-18808-Ljbffr