Care Coordinator

Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments Perform outbound calls and respond to inbound calls from patients, providers, and Village resources Complete non-clinical screenings and pathways under the guidance of the Manager; Assist the clinical team with moving patients through the continuum of care by completing tasks as directed Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs Communicate directly with patients in a timely and professional manner Maintain accurate, complete, and confidential documentation Demonstrate exceptional two-way communication, both oral and written. Act in alignment with DaVita’s mission and values to deliver high-quality patient care. Requirements High school diploma or GED required 2+ years of experience in a professional office environment Ability to handle confidential information with discretion and sound judgment Strong verbal communication skills Proficiency in Microsoft Office, Excel, and Outlook Prior experience with Electronic Medical Records preferred Commitment to service excellence and patient satisfaction Ability to work autonomously while collaborating effectively with the team. Preferred Qualifications: 1–3 years clinical medical office experience CNA or MA experience is a plus Experience coordinating care (referrals, care management, etc.) Familiarity navigating insurance payers Experience in direct patient care or support Prior medical office environment experience. Core Competencies Demonstrates expertise in coordinating patient care, managing referrals, and ensuring access to resources while maintaining confidentiality and high-quality documentation. Proficient in communication and collaboration with clinical teams and stakeholders to enhance patient satisfaction. Highest-signal resume keywords Patient Care Coordination Strong Verbal Communication Microsoft Office Proficiency Experience with Electronic Medical Records Confidential Information Management ATS Optimization Keywords Hard Skills Care Management Non-Clinical Screenings Referral Coordination Patient Documentation Insurance Navigation Soft Skills Two-Way Communication Discretion and Sound Judgment Autonomous Work Team Collaboration Commitment to Service Excellence Certifications & Qualifications CNA MA Industry Keywords Patient Satisfaction Clinical Medical Office Experience Health Plans Dialysis Clinics Integrated Care Nurses Tools & Technologies Microsoft Excel Microsoft Outlook #J-18808-Ljbffr Jobtailor