Learning Designer & Content Developer, OpenAI Academy (FTC, 6 months)

About the Team

OpenAI Academy is an AI literacy initiative dedicated to ensuring the benefits of AI are widely shared. Our programs help individuals and organizations build AI fluency explore real-world applications and use AI responsibly to solve problems.

Academy delivers in-person and virtual learning experiences in partnership with mission-aligned organizations. We create hands-on accessible programs for audiences with different goals contexts and levels of experience. To date over 4 million people worldwide have engaged with our content online and thousands have attended our in-person events.

About the Role

Were seeking an experienced highly self directed Learning Designer & Content Developer to create and test AI training for OpenAI Academys in-person and virtual programs. Youll work with Academy leads and subject-matter experts to produce training packages from agreed-upon briefs incorporate feedback and meet delivery timelines. OpenAI will set program priorities and retain final approval of curriculum content and delivery standards. This is a contractor position.

In this role you will:

Learning Design & Content Development

• Personally develop complete training packages including polished brand-aligned slide decks; speaker notes and concise live facilitation cues; demonstration scripts and prompts; realistic sample files; participant exercises and handouts; and facilitator preparation materials.

• Design practical learning experiences for virtual and in-person delivery with clear learning objectives realistic timing transitions prompts participant practice and fallback plans.

• Adapt examples language pacing setup instructions and practice activities to participants roles goals digital confidence and AI experience. Design clear support for beginners and meaningful extensions for experienced participants with useful outcomes learners can apply to their own lives or work.

• Work with subject-matter experts and Academy leads to turn complex product and policy concepts into clear accurate and usable instruction.

Curriculum Development & Maintenance

• Create reusable templates and document agreed design standards and production practices. Keep source materials organized current and clearly versioned so facilitators and partners can find approved materials.

• Develop agreed training packages from initial brief through review rehearsal final handoff and subsequent updates. Keep slides guides prompts exercises and supporting assets aligned as the training evolves.

• Keep assigned training materials up to date as product capabilities interfaces and access requirements change. Update affected slides prompts demos exercises and facilitator guides and retest workflows before delivery.

Facilitation & Trainer Support

• Pilot new trainings lead rehearsals and facilitate selected sessions to test materials and model effective delivery.

• Develop materials and support pilots to extend and improve Academys existing facilitator training pathway under the Academy teams direction.

• Prepare and coach Academy and partner facilitators to use the materials through rehearsal and feedback following OpenAI-approved guidance on accuracy inclusion safety and participant experience.

Instructional Quality & Continuous Improvement

• Create lightweight learning-assessment and participant-feedback approaches that reveal whether programs are understandable relevant and actionable.

• Use rehearsal findings and participant and facilitator feedback to recommend and implement revisions to materials and delivery guidance.

• Build and rehearse demonstrations in the intended delivery environment. Verify prompts outputs timing account and feature requirements and screen readability; prepare realistic sample data setup and reset instructions and fallback outputs where needed.

Cross-Functional Collaboration

• Work closely with Academy program leads trainers subject-matter experts and relevant Global Affairs Product Customer Education Communications and partner teams.

• Coordinate reviews at agreed milestones resolve content and usability issues and submit materials for OpenAIs final approval.

What Success Looks Like

• Complete tested training packages are delivered on schedule meet Academys requirements and enable facilitators to run engaging sessions without extensive clarification or undocumented knowledge.

• Participants can complete the intended activities and apply what they learned; audience adaptations reflect their needs while preserving the agreed learning objectives.

• Academy leads can delegate training development from an agreed brief with focused review at key milestones and final approval by OpenAI.

• Rehearsal observations and participant and facilitator feedback lead to specific improvements and materials remain current as products and audience needs change.

Were Looking For

• Demonstrated experience in learning design instructional design adult learning customer education educator development or a closely related field.

• A portfolio of complete training programs you personally designed and produced including presentation materials facilitator guidance practical exercises and demonstrations. Be prepared to explain your contribution what changed after testing and how other facilitators used the materials.

• Strong live facilitation skills and the ability to rehearse and deliver practical learning sessions for audiences with different levels of experience confidence and familiarity with AI.

• Strong hands-on proficiency with ChatGPT and AI-assisted workflows including the ability to independently build troubleshoot and explain practical demonstrations for nontechnical audiences.

• Strong writing editing and slide-development skills: you make complex material clear accurate and actionable and create polished accessible materials that follow brand guidelines.

• Experience verifying product claims and updating instructional materials as capabilities interfaces and access requirements change.

• Experience managing content versions incorporating stakeholder feedback and delivering multiple training projects against agreed briefs and timelines.

• Sound judgment attention to detail and comfort operating in a fast-moving environment with evolving priorities.

• A commitment to accessible inclusive learning and enthusiasm for OpenAI Academys mission.

Preferred Experience

• Designing AI literacy digital-skills workforce public-interest or technology-learning programs.

• Adapting learning experiences for different communities sectors languages or cultural contexts.

• Coaching facilitators developing train-the-trainer resources or supporting delivery through partners at scale.

• Using lightweight assessment field observation or performance evidence to improve instruction.

Potential Expansion Areas

Additional work may be agreed upon with Academy leads based on program needs and contractor capacity including:

• Translation and localization systems for Academy materials.

• Support for facilitator assessments field observation and quality sampling using OpenAI-approved readiness criteria with qualification decisions retained by OpenAI.

• Additional learning-assessment tools and impact-measurement support.

Required Experience:

Contract