Account Executive, Motor City Cruise

Join The Detroit Pistons

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.

As an Account Executive, you will sell a comprehensive array of Motor City Cruise ticket-related products, with a strong emphasis on Season ticket and Partial ticket plans for all venues. Other products can include premium, courtside, group, hospitality, and individual ticket packages.

The ideal candidate must be an ambitious, experienced sales professional who leads by example, establishes solid business relationships, maintains a professional demeanor, and maximizes opportunities to increase revenue potential. We value individuals that will reflect our core values and have a passion for the community.

What You'll Be Doing:

• Responsible for the sales of new Full, Partial and Group Outing ticket packages, to both the business and consumer sectors for all Motor City Cruise and non-basketball-related events
• Maintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunities
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Achieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as well as in arena "face-to-face" meetings to create new business opportunities
• Provide a quality level of customer service to all ticket buyers, regardless of level of purchase
• Continually craft and implement unique sales strategies, ideas and programs as a means of producing business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate in and contribute to daily or weekly sales team meetings and training sessions
• Involvement in at least one specified networking group, to assist in creating new sales opportunities

Requirements

• Four-year college degree and a minimum two years of successful sales experience in any industry. An established network of clients in the Detroit Metro area preferred but not required.
• Proficient digital literacy including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
• Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
• Must be available to work flexible hours including nights, weekends and holidays.