Teller I Bilingual (Spanish)

Teller I — Bilingual (Spanish) Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities. Responsibilities Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record. Respond to clients’ needs and inquiries in a courteous and friendly manner. Perform minor account maintenance tasks, including address changes, debit card maintenance and check ordering. Refer customers to an internal team of experts when additional financial goals and needs are recognized. Educate clients on bank technology, such as mobile and online banking, ATM and ITM. Assist branch and fellow team members by achieving goals and sharing responsibility of daily tasks. Ensure safe and sound banking practices, including adherence to all applicable laws and regulations. Assist in opening and closing the branch, following procedures set by corporate security. Perform other miscellaneous duties as assigned. Qualifications Strong math and problem‑solving skills. Excellent interpersonal and customer service skills with the ability to cross‑sell products and services. Ability to maintain confidentiality of client transactions and bank records. Team‑oriented, possessing a positive attitude and working well with others. Strong oral and written communication skills. Ability to operate standard office equipment such as computer workstations, calculators, and copier. Ability to prioritize; handle multiple tasks; and work independently. Strong organizational skills and detail‑oriented with high degree of accuracy. Willingness to travel to other locations as necessary for branch coverage. Bilingual in Spanish (preferred). Education and Experience High School diploma or equivalent required. Customer service experience required. Experience working in an environment with individual and team goals preferred. One year of cash handling experience preferred. Computer and Software Skills Skilled in operation of a personal computer, including Microsoft Word and Excel. Skilled in Google Suite, IBS, and Salesforce. Equal Opportunity Statement Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. Enterprise Bank & Trust is a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status, or disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. #J-18808-Ljbffr