*Internal Applicants Only* Credit and Collections Specialist

*Internal Applicants Only* Job Title: Credit Associate Full Time / Non-Exempt Location: Glen Burnie, MD Reports To: Director of Credit Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR @ View phone number on click.appcast.io General Summary Under the direct supervision of the Regional Credit Manager, the Credit Associate supports the credit/collection effort within an assigned geographic territory in order to cultivate good business relationships while adhering to firm guidelines regarding payment practices. Essential Functions Review accounts and determine the direction to take to collect outstanding passed due balances. Make collections calls and determine, within prescribed guidelines, payment plans consistent with maintaining a continuing sales relationship. Research and resolve account problems. Determine the facts, analyze them and follow up until the project is completed. Provide support for new application processing and file updates, by conducting a credit investigation and making a recommendation for approval with the respective credit manager. Final approval is done by respective credit manager. Physical attendance at work is an essential function of the Credit Associate position. Job requires frequent interactions and face to face with co‑workers. Provide additional support. Maintain knowledge and understanding of current laws, regulations, and legal issues as they pertain to credit, collection activities and other job duties. Performs other related duties as assigned. Knowledge, Skills and Abilities Good communication and organization skills. A professional telephone manner. Ability to multi-task in a fast-paced work environment. PC skills; including Word, Excel and Internet. Preferred Education and Qualifications High School diploma or equivalent. Three years of credit/collection, accounts receivable or related experience. Work Environment Office with cubicles equipped with computer terminal. Sit at desk and work with computer keyboard/mouse, and phone 95% of the day. Moderate to heavy lifting when covering mailroom. Benefits Medical Insurance Dental Insurance Vision Insurance Prescription Plans Wellness Discounts through Blue365 Access to 24‑Hour Nurse Advice Hotline Employee Assistance Program 401(k) Life and AD&D Insurance Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents Short- and Long-term disability Critical Illness/Accident Insurance/Hospital Indemnity Insurance Employee Discount Employee Uniform Program Access to Working Advantage- Discounts on Entertainment, Shopping and MORE! Access to LifeMart- Discounts on Hotels, Apple Products and MORE! Career Advancement Opportunities & On-site training courses Weekly Pay- Every Friday Pre‑employment screenings are required. #J-18808-Ljbffr R.E. Michel Company, LLC