Experienced Surgery Scheduler

Job Description

Job Description

Join a growing practice that has been serving the Las Vegas community for decades. At Las Vegas Urology, our team is committed to delivering exceptional patient care through collaboration, efficiency, and compassion. We are currently seeking an experienced, detail-oriented Surgery Scheduler who thrives in a fast-paced environment and is passionate about supporting both patients and providers.This is a great opportunity for someone who enjoys being a key part of the patient care journey-from scheduling through successful surgical outcomes.Position Summary The Surgery Scheduler is responsible for coordinating all aspects of surgical procedures, including scheduling, authorizations, patient communication, and pre-operative preparation. This role plays a critical part in ensuring a seamless experience for both patients and providers.Key ResponsibilitiesCoordinate and schedule surgical procedures following provider consultationsObtain insurance authorizations and verify eligibilityCommunicate surgery details clearly with patients, including date, time, and locationCoordinate with hospitals, surgery centers, and ancillary providers (e.g., anesthesia)Ensure all pre-operative requirements are completed (registrations, labs, clearances, etc.)Collect applicable patient financial responsibility prior to procedures (copays, deductibles, OOP)Complete FMLA paperwork within required timelines and collect associated feesSchedule post-operative follow-up appointmentsEnter and maintain accurate patient information in the EHR system (including hospital encounters and face sheets)Maintain task queues and ensure timely follow-up on all assigned itemsProvide excellent customer service while handling a high volume of calls and patient interactionsMaintain strict confidentiality and adhere to all HIPAA guidelinesWhat We're Looking ForStrong organizational skills and attention to detailAbility to multitask and prioritize in a high-volume environmentClear, professional communication skills with a patient-first approachAbility to work collaboratively with clinical and administrative teamsComfortable handling time-sensitive and sometimes stressful situationsQualificationsHigh School Diploma or GED required2–3 years of surgery scheduling experience in a medical clinic requiredKnowledge of medical terminology preferredWork EnvironmentOffice-based setting with frequent patient and provider interactionFast-paced environment with multiple priorities and deadlinesPhysical RequirementsProlonged sitting and frequent phone useManual dexterity for computer and phone systemsAbility to maintain focus and accuracy in a high-energy environment