Consumer Experience Supervisor

Consumer Experience Supervisor

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that's among the best around, we're pretty confident you're gonna love it here! More About This Role Are you looking for a place to start your leadership journey? The Nike Specialist role offers the opportunities you need to grow with personalized coaching to elevate your game. The mission of a Nike store Specialist is clear: deliver a premium in-store experience to our consumers. Along with balancing an associate's responsibilities, you're able to expertly handle complex situations with autonomy and poise. In addition to shared leadership responsibilities, you will focus on one of three Areas of Expertise where you'll gain critical experiences that help propel you along your development journey.

• Consumer Experience. With the consumer at the heart of everything we do, you'll help shape how world-class service looks throughout the store, bringing the Nike experienceboth physical and digitalto life for our fans every step of the way.
• Athlete Services. In this role, you'll ensure that our store employees have the tools they need to be successful in their day-to-day tasks, fostering a vibrant, inclusive, and fun work culture.
• Product Life Cycle. From receiving in the stockroom to visual merchandising on the sales floor, you'll make sure that the consumer always has access to the right product at the right time.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world. If you have a body, you're an athlete.

Qualifications:

• 1 year of retail and/or consumer service experience
• Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
• Enthusiasm for engaging with consumers and inspiring them to become Nike Members
• Digital literacydesire to learn and adapt to technology needs with agility
• Ability to communicate in English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
• Must be at least 18 years of age
• High school diploma or GED preferred The pay range for this position is between $22 an hour and $29 an hour.

Location: Nike is hiring for a Consumer Experience Supervisor Position in SoHo, New York City. Base pay starts at $22/hr.