Plumbing Manager

The Opportunity: Plumbing Manager

Location: Dallas-Fort Worth, Texas

Reports to: Owner

Company Overview

A growing, owner-led organization in the Dallas-Fort Worth area is investing in the leadership, systems, and talent needed to support continued expansion.

The company offers an entrepreneurial environment where leaders have significant ownership over team performance and business results.

Position Overview

The Plumbing Manager will lead a growing field team while taking responsibility for the division's operational and financial performance.

This is a hands-on leadership role for someone who enjoys developing people, improving performance, and building a high-performing team.

Key Responsibilities

• Lead, coach, and develop a field-based team
• Spend time in the field observing performance and providing hands-on coaching
• Establish clear expectations, accountability, and performance standards
• Track key operational, sales, and financial metrics
• Identify performance issues and implement coaching or training solutions
• Improve operating processes and team consistency
• Recruit and retain strong talent as the team grows
• Support P&L and gross profit performance
• Partner with ownership on growth initiatives

What We Are Looking For

• Extensive residential plumbing experience, including demonstrated leadership or management responsibilities
• Current Registered Master Plumber (RMP) license in Texas
• Proven experience coaching and developing plumbing technicians in the field
• Willingness to participate in ride-alongs and stay closely involved with day-to-day field operations
• Strong understanding of technician performance measures, including average ticket, close rate, gross profit, and productivity
• Experience working with P&L performance and a solid understanding of gross profit margin; direct P&L ownership is preferred but can be further developed in the position
• Strong emotional intelligence, self-awareness, and ability to adapt
• A coaching-focused leadership approach centered on identifying problems and developing people rather than simply giving direction
• Ability to work effectively in a rapidly growing environment where teams and processes will continue to change
• Experience using ServiceTitan is a plus

Work Environment

This is a hands-on, field-oriented leadership position. The successful candidate will work closely with technicians and remain actively involved in team performance rather than operating solely from an office.

Compensation

Base Salary: Approximately $100K-$125K, depending on experience and qualifications

Bonus: Performance-based incentive tied to business results

Long-Term Incentive: Equity potential may be available for an exceptional leader based on performance and long-term fit

The role also offers the potential for broader leadership responsibilities as the organization continues to grow.