Inside Sales Representative

Inside Sales Representative

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Our administrative representatives enjoy benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

About Our Family of Brands

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

A Day in the Life of an Inside Sale Representative

In this position, you will show off your skills to influence. Whether you are speaking with an existing or a potential customer, you are charged with introducing and educating them on services that best benefit their needs and enrolling them in those services. You will also partner with Outside Sales by generating leads and appointments through your telephone conversations. A successful Inside Sales Representative works many of the lead-generating programs that are created by the corporate Inside Sales Department. You will be coached and supported by regional training managers. Furthermore, your data entry skills enable you to document your interactions and call activity with each customer in our customer relations management system. In addition to making outbound calls, you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

Minimum Qualifications:

• Previous customer service experience, preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency-required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Able to work a 40-hour (minimum) work week
• Willing to work minimal overtime as needed

Are You Ready to Join Our Team?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!