US|Infrastructure System Engineer IV

OSIsoft PI Admin/OT Infrastructure Analyst

The OSIsoft PI Admin/OT Infrastructure Analyst specializes in supporting and maintaining the OSIsoft PI system at the El Segundo refinery including the PI Data Archive (Historian), PI AF, and PI Vision. The position also entails supporting and maintaining additional OT (Operational Technology) applications on the PCN (Process Control Network). Specific responsibilities include:

• Provide day-to-day production support for the PI system including the PI Data Archive, PI AF, and PI Vision.
• Provide installation, configuration, and monitoring support for the PI system servers and various PI system data interfaces.
• Assist end users with the use of PI tools including PI System Explorer (to build PI AF templates, calculations, event frames, etc.), PI Vision for creation of displays, and other PI end user client tools such as PI DataLink.
• Create, monitor, and provide maintenance for PI system tags.
• Assist with monthly server patches and other information and risk compliance related tasks.
• Provide technical expertise in the identification, analysis, and resolution of problems.
• Perform root cause analysis along with recommending and implementing preventive techniques as required.
• Develop and maintain effective application technical support documentation including procedures.
• Work directly with vendors and IT entities to troubleshoot and resolve issues.
• Participate on project teams to deliver new functionality and to support corporate initiatives.
• Ensure adherence to change management processes.
• Interact and provide support for end users.
• Provide periodic 24x7 on-call rotation support.

Required Qualifications (10 years of relevant experiences):

• Experience supporting and troubleshooting the OSIsoft PI system including the PI Data Archive, PI AF, and PI Vision.
• Experience interfacing PI systems with DCS systems (Experion, Honeywell, RSLinx) or other OPC technologies
• Experience supporting and troubleshooting application infrastructure in PCN / DMZ network environments; understanding of the Purdue Model
• Experience troubleshooting and supporting Microsoft Windows 2012R2 / 2016 / 2019 servers (IaaS) in single-server virtual and physical configurations.
• Experience providing design, testing and implementation support for and participation in internally-driven platform deployment or lifecycle projects, and/or customer-facing projects
• Demonstrated application of strong analytical and problem-solving skills to help the team identify, communicate, and resolve issues
• Strong oral and written communication skills

Desired Qualifications:

• A 2-year Associates degree or higher, in technology or a related business discipline
• Experience with scripting and automation utilizing PowerShell
• Understanding of Agile methodologies / SAFe framework; experience with Microsoft ADO

Selection Criteria:

• Grow Capabilities: demonstrated ability to quickly learn new technologies and platforms in support of continuously developing in this role.
• Strong working knowledge of the OSIsoft PI system
• Experience supporting and troubleshooting application infrastructure in PCN / DMZ network environments; understanding of the Purdue Model
• Strong demonstrated skills in time management, problem-solving, teamwork, and customer engagement
• Strong oral and written communication skills
• Please note this position requires refinery access so site specific onboarding for El Segundo is required through OSCA. Please find the onboarding items required below*
• Pre-Employment Screening -Education Background
• Acknowledgement of Temporary Assignment
• GO 272
• GO 272A
• Harassment Guide Acknowledgement
• Smartbadge Photo
• Enroll and be active in Los Angles Clean Card (LACC) - Drug Screen required for Southern California refinery locations. Drug tests must be compliant with LACC panel & suppliers are required to access requirements from OSCA. Drug/Alcohol screening process for LACC is administered by ASAP Drug Solutions.
• Attend Incident and Injury-Free indoctrination (IIF). (Renewed biennially)

2 hour ; As an administrator for RI/SWP CBT, OSCA or HASC will issue a card with verification of completed training codes. This card must be presented at Incident and Injury-free Indoctrination.