Enterprise Sales Engineer

Major Duties Classification: Exempt/Non-Bargaining Target Market: Small, Medium, Enterprise Commercial Business Location: Roseville, CA Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in‑class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds. Provides technical and application development within the sales department. Shares responsibility with the sales employees to understand the customer’s goals, business requirements, and network configurations. Responsible for complex application design and development of technical overview for sales proposals. Develop a strategic partnership with the customer to address these requirements through integrated technical solutions and customer satisfaction. Interfaces with operations to develop technical systems, processes, network services, support, information, and training. Responsibilities Evaluate customer networking requirements for data, video, unified communication, Wi‑Fi, data center, cloud compute, and LAN infrastructure; engineer, design, and price complex products, applications, and integrated network solutions to meet customer business requirements. Lead the team in developing applications with solution presentations for commercial business customers. Propose and recommend design technologies for the customer. Review and approve complex sales orders and assist implementation with network specifications to enhance the customer experience. Work jointly with the sales organization to create a territory plan based on knowledge of the market, align resources to deliver on commitments and drive results. Work with engineering and other internal departments to design secure enterprise solutions for customers. Represent customer design on internal and external project meetings to establish milestones for complex projects. Represent the company as a consultant for the customer base. Work closely with sales departments to successfully execute customer proof‑of‑concept activities; provide technical and application development within the sales department; understand the customer’s goals, business requirements, and network configurations. Support unit sales plan through pre‑sales and/or post‑sales technical consulting. Proactively profile accounts and promote products and applications; provide technical support to clients and account teams, serving as a subject‑matter expert in the company’s products, services, and applications. Assist the sales department in developing account strategy for selected priority or key accounts. Maintain periodic customer relations with large accounts to ensure customer retention and satisfaction. Understand industry applications and educate the client on the technical and business benefits of products and applications. Design customer LAN infrastructure in support of complex company Unified Communications and Wi‑Fi products; may involve managing vendor accounts for structured cabling. Assist in the technical development of the sales department; prepare and conduct technical training for the department, covering product overview, technical overview, feature descriptions, future enhancements, product applications, benefits, competitive analysis, pricing, tariff, promotions, maintenance procedures, installation procedures, identification of target market, sales collateral, and service order process. Contribute to budgeting expenditures and revenue generation; recommend cost‑reduction solutions to management. Stay abreast of industry trends by participating in local technical organizations, self‑study, seminars, and workshops. Perform miscellaneous duties as assigned by supervisor, including product research, special reports and projects. Travel, locally and long distance, to attend meetings, seminars, and training sessions, which may encompass more than one day, including weekends; use air or ground transportation, depending on distance traveled. Report for work on time and maintain a satisfactory attendance record. Qualifications Bachelor’s degree in Computer Science, telecommunications & networking, or Information Systems or equivalent experience. 5 years of experience in pre‑sales engineering from a notable technology position. 8+ years in the telecommunications industry. Hands‑on experience with Cisco, Adtran, Juniper, etc. along with appropriate certifications (e.g., CCNA, CCNP, CISSP, CCSE, GCFW, JNCIS‑FWV, GCIH, etc.). Ability to work independently. Business acumen. Demonstrated leadership capabilities. Strong presentation skills. Valid driver’s license and satisfactory driving record. Benefits Offered 401(k) matching Medical, Rx, Dental and Vision insurance Disability insurance Flexible spending account Health savings account Life insurance Tuition reimbursement Paid vacation and personal days Paid holidays Employee Assistance Program Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law. #J-18808-Ljbffr Fidium