Office Administrator

Job Description

Job Description

Company Overview

United Water Restoration Group is a leading, full-service restoration company recognized for delivering exceptional restoration and reconstruction services to clients impacted by water, fire, storm, or other disasters. With a strong presence in the industry, we are committed to excellence and dedicated to restoring properties to their pre-loss condition with the highest standards of quality and care.

About Us: At United Water Restoration, we believe in the power of teamwork and place a strong emphasis on fostering a positive, collaborative, and supportive culture. Our team is the backbone of our success, and we are looking for a leader who shares our values and is passionate about making a difference in the lives of those we serve.

The Role: We’re seeking a dedicated and dynamic Office Administrative Assistant to become an integral part of our team. This position will be supporting the daily operations of our fast-growing office in Omaha, NE.

In this role, you will play a key part in ensuring the smooth and efficient management of office activities. You will collaborate closely with regional managers, providing essential support to maintain a productive and positive work environment. Your responsibilities will include effective communication with customers and technicians, scheduling, dispatching, proper documentation, and managing collections within the office.

If you are a highly motivated professional with a talent for managing people and processes, and you thrive in a fast-paced, technology-driven environment, we would love to connect with you!

Key Responsibilities:

- Coordinate office activities and operations to ensure efficiency and adherence to company policies.

- Capture and manage customer information.

- Assist regional managers with job activity input into PSA.

- Maintain office supply inventory and place orders as needed.

- Support management in developing and refining systems and procedures.

- Oversee online reviews and assist with marketing tasks.

- Ensure the office is adequately staffed, equipped, and supplied to maintain production capacity.

- Collaborate with the accounts receivable team to manage local collections.

- Prepare business correspondence and manage scheduling.

- Conduct follow-up calls with customers.

- Handle invoicing and money collection.

- Process and type inventories accurately.

- Prepare invoices with precision and maintain documentation.

- Perform data entry using company-approved software.

- Administer human resource functions and produce timely reports.

- Schedule service vehicles and technicians.

Qualifications:

- High school diploma.

- 4-5 years of experience as an office administrator..

- Strong organizational, communication, and time-management skills.

- Proven ability to excel in a fast-paced environment.

- Positive, high-energy attitude with a resourceful and creative approach to problem-solving.

- Familiarity with office equipment (e.g., printers, fax machines, projectors).

- Proficiency in Microsoft Office, especially Excel and PowerPoint.

Benefits:

• Competitive Salary
• 401K w/ Matching
• Health, Dental & Vision Plans
• Paid Vacation & Holidays
• Paid Training
• Personal Development Opportunities
• Career progression
• And more!

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