Clinical Supervisor - Registered Nurse - Castleton

Job Description

Job Description

POSITION SUMMARY

The RN Clinical Supervisor serves as the clinical leader for assigned primary care and express care sites and is responsible for the supervision, development, and support of nursing and clinical support staff. This position oversees day-to-day clinical operations, promotes consistency in clinical practice, supports workforce development initiatives, and ensures compliance with organizational policies, regulatory requirements, and evidence-based standards of care.

Working collaboratively with Practice Managers, Practice Supervisors, providers and the Clinical Administration team, the RN Clinical Supervisor ensures safe, efficient, patient-centered care while advancing Community Health's mission, strategic priorities, team-based care model, and commitment to clinical excellence

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job:

Clinical Leadership, Staff Supervision & Development

• Provide direct site-level clinical supervision to RNs, LPNs, Medical Assistants, and other clinical support staff within assigned primary care and express care locations.
• Serve as the primary on-site clinical resource for staff questions related to workflows, patient care processes, policies, standards of practice, and scope-appropriate responsibilities.
• Foster a culture of accountability, professionalism, teamwork, patient-centered care, and consistent clinical practice.
• Conduct regular check-ins or meetings with clinical staff to identify concerns, barriers, training needs, and opportunities for workflow improvement.
• Support clinical staffing coverage, workload management, and day-to-day problem solving during staffing shortages or operational disruptions.
• Participate in recruitment, interviewing, onboarding, and orientation of clinical staff in collaboration with Practice Managers and Clinical Administration.
• Partner with the Clinical Practice and RN Quality Manager to support training, competency validation, and continued staff development.
• Identify performance concerns and provide coaching, mentoring, and corrective action support in collaboration with Practice Managers and leadership.
• Support annual performance evaluations for clinical staff by providing feedback on site-level clinical performance, teamwork, adherence to workflows, and competency expectations.

Site-Level Clinical Operations, Quality & Compliance

• Monitor day-to-day clinical operations at assigned primary care sites and proactively address workflow, staffing, and patient flow concerns.
• Support efficient clinical workflows that promote access, quality, safety, and provider productivity.
• Collaborate with Practice Managers to optimize provider support, team-based workflows, patient flow, and effective use of clinical support staff.
• Implement and reinforce clinical workflows, practice improvements, and organizational initiatives developed by Clinical Administration.
• Facilitate site-level adoption of new clinical programs, workflows, policies, and operational changes.
• Ensure site-level adherence to clinical policies, procedures, evidence-based standards, and scope-of-practice expectations.
• Monitor and reinforce compliance with infection prevention practices, medication management standards, vaccine storage requirements, patient safety protocols, and other assigned clinical standards.
• Participate in clinical audits, quality reviews, and corrective action plans, with a focus on site-level follow-through and sustained workflow improvement.
• Escalate operational, compliance, patient safety, or clinical practice concerns through the appropriate chain of command

Workforce Engagement & Communication

• Serve as the liaison between site staff and Clinical Administration.
• Facilitate communication of organizational initiatives, policy updates, and workflow changes.
• Participate in leadership meetings and interdisciplinary committees as assigned.
• Promote employee engagement and support retention initiatives.
• Recognize and reinforce positive performance and team achievements.

OTHER DUTIES:

• Attends meetings as required.
• Works collaboratively as a member of the organizational team and follows the Community Health Code of Conduct.
• Performs additional responsibilities as assigned that are consistent with the scope and purpose of the position

HOW WE SUPPORT YOU:

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
• Comprehensive Wellness Program.