Waiter / Waitress

General Responsibilities: Provides continuous service to guests seated in the dining room. The Waiter / Waitress also maintains the cleanliness and accessibility of the dining room by promptly cleaning tables and chairs, cleaning food and drink spills, and maintaining the dining area restrooms. Principal Duties: Provides excellent guest service by welcoming guests, carrying trays, setting and bussing tables, and suggestive selling. Checks on guests, providing condiments, refilling drinks, and working to provide a pleasant dining experience. Properly addresses food related issues with guests and management. Works with other team members and managers to ensure accurate tickets for guests. Communicates guest feedback to management and team where necessary. Circulates around the dining area and stays alert to guests’ request for service, responding with a sense of urgency. Notifies a manager of any guest issues. Suggestively sells items to guests. Provides guests with to-go boxes and cups upon request. Thanking guests for dining at Piccadilly with a friendly smile and farewell. Thoroughly cleans and sanitizes tables and work surfaces between uses. Cleans highchairs after each use and returns to the appropriate area of the cafeteria. Stocks and maintains condiments stand in assigned section. Maintains restrooms for cleanliness and supplies. Maintains a clean and safe environment by following proper food and workplace safety techniques. (Includes clear walkways and the reporting of safety hazards and broken or faulty equipment / furniture / supplies) Completes daily and weekly cleaning duties as assigned by the Restaurant Cleaning Program. Uses good interpersonal skills to create a friendly and comfortable environment for self and others. Performs additional duties as assigned by a manager. Physical Demands: Good hearing and visual ability. Good verbal communication skills. Must be able to lift and carry up to 20 pounds at waist level throughout an 8 – 12 hour shift. Lifting and carrying items weighing up to 20 pounds for distances of at least 10 feet. Continuous exposure to several disagreeable elements of factors such as: Exposure to hot and cold food items on serving trays Standing and continuously active for an 8 to 12 hours shift Exposure to slippery floors Moderate noise levels Frequent walking, grasping, carrying, bending, crouching, and reaching Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. #J-18808-Ljbffr