Luxury Jewelry Consultant - Full Time - Rockingham Park

Luxury Sales Consultant Blue Nile seeks a Luxury Sales Consultant for the retail showroom in the Rockingham Park Mall in Salem, NH. The ideal candidate understands the white-glove culture and is passionate about educating customers about jewelry purchases. Responsibilities Communicate the Blue Nile difference, instilling trust and confidence in our brand. Demonstrate exceptional customer service and continually develop your product knowledge to educate customers. Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience. Proactively follow up on all internal and external communications while maintaining Blue Nile service standards. Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations. Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth. Continuously maintain excellent attendance and punctuality. Consistently achieve or exceed company sales and service goals. Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer. Qualifications Previous retail sales or customer service experience required. High School Diploma or GED. Jewelry experience a plus but not required. Excellent interpersonal, creative problem solving, organizational and time management skills. Excellent listening, written and verbal communication skills. Strong attention to detail and high integrity. Ability to work within deadlines in a fast‑paced environment. Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems. Ability to stand for extended periods of time. Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. Authorized to work in the U.S. Pay and Benefits The hourly pay range for this job is $19.00 - $23.00. Base pay offered may vary depending on geographic region, internal equity, job‑related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #J-18808-Ljbffr Blue Nile