Central Scheduler Associate - Access Center - EHT

Central Scheduler Associate - Access Center - EHT Be the First to Apply Job Identification Job Identification: 04-38767 Job Category: Administrative / Customer Service Job Shift: Day Pay Range: $17.88 - $25.95 per hour Holidays Required: No Weekends Required: No Hours Per Week: 37.5 Job Description Minimum Qualifications High School degree or equivalent 1-3 years office experience required, preferably in a medical setting. Proficiency in Clinical Applications preferred at time of hire; incumbents within the position will be trained appropriately and then skill will be required within 30-60 days from date of hire. Position Summary The Central Scheduling Associate provides scheduling assistance to AtlantiCare Physician group central scheduling contact center. This includes scheduling for multispecialty providers as well as diagnostic testing. The Central Scheduling Associate also ensures the timely and accurate scheduling of patient appointments following scheduling guidelines, patient insurance information, enters client information into the scheduling application, and provides accurate financial information to clients. The Central Scheduling Associate provides exceptional customer service to all callers ensuring that adequate time is given to each client and that answers meet their needs. The representative answers all calls in a friendly, timely, courteous and professional manner while dealing with each client compassionately, and showing genuine concern for each situation. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation. Qualifications Education: High school diploma or equivalent required. License/Certification: (none specified) Experience: 1-3 years office experience required, preferably in a medical setting. Medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within the position will be trained appropriately and then skill will be required within 30-60 days from date of hire. Performance Expectations Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Work Environment Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. The essential functions for this position are listed on the Assessment and Evaluation Tool. Reporting Relationship This position reports to the Department Leadership. Total Rewards at AtlantiCare Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions. Equal Employment Opportunity AtlantiCare is an Equal Opportunity Employer. Equal employment opportunity, including veterans and individuals with disabilities. PI285264628 #J-18808-Ljbffr