Assistant Manager

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Community. Passion. Fitness.

As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment.

Feel like you could talk to anyone? Then keep reading!

JOB DUTIES INCLUDE

Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches’ prescription.

Meet and exceed Key Performance Indicators. Generates leads, books appointments, membership/pack sales, additional revenue drivers.

Answer member questions in a timely manner and navigate any concerns appropriately.

Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.

Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.

Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.

Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.

Assist with keeping the studio clean and organized.

JOB QUALIFICATIONS:

2 years customer service experience preferred.

1-3 years sales experience preferred.

Comfortable working with new technology, smart phones, and computers.

Must possess a growth mindset and have a passion for helping others.

Possess a strong work ethic, operate with integrity and maintain a professional demeanor.

Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.

We Offer

Compensation

Hourly, Individual commission

Paid time off (including your birthday)

Holiday Pay

401K, 401K match following 1 year of employment

Health insurance

Staff Rewards

Fitness certification discounts

Retail employee discounts

Workout for free at any of our 31 Orangetheory location

Employee Plus One Membership Discount

Direct your career track to any of the roles below.

Fitness Coach

General Manager

Regional Sales & Operations Manager

Director of Operations

Great company culture

Staff workouts

Annual Holiday Party

Quarterly workshops for on-going development

About Thrive Venture Group (Franchisee, Area Developer) Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka “The Grove”. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.

Orangetheory Fitness Vision

To be the trusted global leader of innovative heart rate-based interval training.

Orangetheory Fitness Values

Passion

Integrity

Accountability

Innovation

Community

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please