Lead Project Manager

Job Summary This opportunity is for a long-term Project Manager supporting a highly organized and governance-focused environment within the Card Line of Business. The team is seeking a strong communicator and relationship-driven PM who can successfully manage multiple concurrent projects while ensuring all project artifacts, documentation, and governance deliverables remain audit-ready throughout the project lifecycle. The role will support several ongoing initiatives across a large technical ecosystem involving approximately 20‑25 different technology teams. The Project Manager will serve as a central liaison between product teams, developers, QA/testing teams, and business stakeholders, ensuring all parties remain aligned on priorities, timelines, risks, dependencies, and deliverables. This is not a deeply technical hands‑on role, but rather a coordination and execution-focused position centered around organization, communication, governance, and accountability. Core Responsibilities Lead project kickoff meetings and coordinate onboarding activities for new platform builds and integrations. Support multiple concurrent projects across a large enterprise ecosystem involving 20‑25 different technology teams. Partner closely with product managers, developers, QA/testing teams, and business stakeholders to drive alignment across initiatives. Serve as the primary liaison between cross-functional teams, providing visibility into project status, timelines, risks, dependencies, and escalations. Manage 2 to 3 projects simultaneously while keeping deliverables organized and aligned to target dates. Facilitate daily project check-ins and go‑live coordination meetings for active releases and deployments. Lead governance meetings and working sessions to track project progress, gather updates, and ensure accountability across teams. Document meeting takeaways, action items, decisions, blockers, and escalation points for leadership visibility. Coordinate with product-led working sessions to capture requirements, updates, and project impacts across the ecosystem. Create and maintain project templates, governance documentation, status reports, meeting notes, and communication materials. Track project milestones, risks, dependencies, and deliverables to ensure successful execution across multiple workstreams. Utilize Slack and email communication channels to follow up with stakeholders, gather updates, and elevate issues when necessary. Provide high-level stakeholder updates and distribute project communication summaries to leadership and partner teams. Support process integration efforts and help standardize project governance practices across initiatives. Maintain strong organization and meeting structure while keeping teams focused and aligned on priorities. Required Skills/Experience (Must‑Haves) 3+ years of experience supporting, partnering or interacting with internal business clients. 3+ years of Project Management, Process Management or Relationship Management experience. Strong communication and collaboration skills. Preferred Skills/Experience (Nice‑to‑Haves) 5+ years of experience in Project Management, Process Management or Relationship Management. Process or Project Management certification (i.e. Lean, Six Sigma, PMP), Business Management certification. Strong problem‑solving and influencing skills. Work experience achieving results with complex projects. Proficient in end‑to‑end project management delivery. Work Environment & Location Richmond, Virginia Compensation & Benefits Pay Range: The approximate pay range for this position is between $40.00 and $48.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. Medical, Dental, & Vision Insurance Plans Employee‑Owned Profit Sharing (ESOP) 401K offered #J-18808-Ljbffr