Medical Assistant/Patient Care Assistant

Job Description

Job Description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: We are looking to hire a part-time, Medical Assistant/Patient Care Assistant to work in our clinic in Heber. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service.

Essential Job Functions: This is a great opportunity to work in a respected practice as a medical assistant or patient care assistant. Successful candidate must maintain a professional image in the office and in all communications.   Provide courteous, friendly, and professional service to all patients and coworkers while contributing to a positive work environment. Room patients, obtain vital signs, and prepare patients for medical examinations. Clean and sterilize rooms, equipment, and supplies before the start of the day and between patients. Must be able to multi-task while maintaining good patient and staff relations and providing outstanding customer service.

• Facilitates quality patient care under the supervision of the provider.

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, reconciling medication lists.

• Prepares patients for examination by performing preliminary physical tests.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

• Helps with office procedures, injections, etc., as requested.

• Triages phone messages from patients. Reviews messages with physicians and responds as directed in a prompt and courteous manner.

• Communicates test and lab results and transmits other information from provider to patient. Answers questions as appropriate.

• Schedules referrals and follow-ups as needed; submits prescriptions per provider instructions.

• Works with insurance companies, pharmacies as needed for prior authorizations.

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.

• Keeps exam rooms clean and patient ready.

• Keeps supplies ready by inventorying stock, noting when supplies are needed.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance.

• Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements.

• Maintains CPR certification.

• Other duties as assigned.

Qualifications: 

• Qualifications: High School diploma or equivalent. Completion of and certification from an accredited Medical Assistant Program/Phlebotomy Certified/CNA or EMT Certification. 
• CPR certification (or completed within 4 months of hiring) Working knowledge of medical terminology Ability to bend, reach lift, pull, push and/or carry up to 10 pounds regularly. 
• Ability to stand and sit for prolonged periods of time
• Demonstrate excellent computer, telephone, and communication skills both written and oral. 
• Outstanding customer service, organization, and attention to detail
• Must be a self-starter, a team player, dependable, friendly, and professional and be able to multi-task and work efficiently while remaining calm and productive
• Two years' experience in medical setting or customer service-related field. Strong interpersonal and communication skills both written and oral. 

Hours: 30 hrs. per week. Workdays will vary from week to week based on clinic needs. There is potential to move to full time depending on availability.