Automotive Express Service Advisor - Joe Cooper CDJR of Yukon

Automotive Express Service Advisor - Joe Cooper CDJR of Yukon Full-time Cooper Auto Group is a family owned business (since 1946) that values integrity, ethics, loyalty, and commitment to excellence. Responsibilities Our Express Service Advisors are the center of communication for basic maintenance service/repair activities and the liaison between customers, managers, and technicians. They serve as the primary point-of-contact for manufacturer-recommended service, understand maintenance intervals based on mileage/age, listen for additional issues, arrange appropriate service/repairs, set and manage expectations on delivery times, and ensure customers know what repairs are needed and recommended. They ensure the vehicle is maintained/repaired correctly and efficiently. Qualifications High school diploma or GED required Post‑secondary automotive training or equivalent work experience preferred One year of dealer‑level or large facility experience preferred Broad scope of automotive mechanical/electrical knowledge Neat, clean, and professional appearance Pleasant/friendly demeanor and an outgoing personality Highly professional and dependable Excellent communication, customer service, and problem‑solving skills; ability to remain composed under stress Excellent interpersonal skills to interact professionally with customers, vendors, and staff Unrestricted driver’s license and clean driving record Basic computer and internet skills; experience with CDK and X‑Time a plus Benefits Benefits for full‑time employees include medical, dental, vision, life and AD&D, disability, EAP, 401(k), PTO, paid vacation, paid holidays, and employee discounts. EEO Statement Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr